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Cannot Reach Help or Customer Support with new Help System
Pat
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When I click on help, enter questions or click on Contact Form, I cannot get the screen to send an email, so NOW, I have no way, on any site To REACH CUSTOMER SUPPORT.  All I can do is find in my old emails, previous cases and respond to previous Case numbers.

I have a screen capture and also an image I saved to my desktop, but how, in messages like this, can you post an image that is on your desktop--you can only insert images that are online somewhere.

In any case, PLEASE HELP IMMEDIATELY, as I can, in no way contact Customer Support!

 I will attach the screen capture file below and hope you can see what I see--cannot view the form to send an email!

 

 

Pat
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MyHeritageHelp Screen.jpg
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RE: Cannot Reach Help or Customer Support with new Help System
member
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calm down Pat,

simply send an email to:

support@myheritage.com

 

Not difficult but it may take a few days coz its the weekend!

Cheers Darryl Wise

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RE: Cannot Reach Help or Customer Support with new Help System [2]
Pat
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Merry Christmas, Daryl,

 How many sites do you have on MyHeritage?

 Thank you,

Pat

Pat
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