When two members were added to the family tree one of them was created with an invalid e-mail address and the other was created with the e-mail address of the person whose address was incorrectly entered. We have corrected the site profile of the one with the invalid address and the site profile of the member that had the other site member's address. However, when we attempt to correct the account profile of we get an error message that says that the e-mail address is already in use.
There seems to be a problem with the logic checking because the e-mail address is checked against both the site profile and the accoiunt profile. We appear to be in a Catch-22 situation.
Is there a logic problem or are we going about this incrrectly?
I appreciate you saying why you sent the email. So often it appears that a response which might even help others could be given without revealing sensitive info. At least I can understand why you did it this way.