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Annoyance - Family Tree Builder occasionaly starts automatically
MI2
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Hi,

I noticed several times the Family Tree Builder starts automatically after launch of Windows (7). Today it was for some program update available.

Is this annoying function stored somewhere in the registry? I can not find an option to turn the automatic start in the settings of FTB.

I do not like anything to launch automatically without having it set by myself. If the problem persists I will have to unistall the Family Tree Builder completely.

Thank you,

Milan

MI2
Česká republika
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2
RE: Annoyance - Family Tree Builder occasionaly starts automatically
Lior Shaked
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Hi Milan,

Thanks for writing to us.

 

Windows includes a system configuration utility that you can use to modify the startup settings for the computer. With this utility, you can remove a program that launches on startup.

 

1. Click the "Start" button or Windows logo. Type "msconfig" in the "Search programs and files" box at the bottom of the menu and press "Enter." A new window titled "System Configuration" will appear.

2. Click the "Startup" tab. Each item on this list is the name of a program that launches automatically when the computer starts up.

3. Remove the check mark from next to Family Tree Builder.

4. Click "OK." Allow Windows to reboot the computer to begin using your new settings.

 

Best Regards,

Lior

MyHeritage team 

 

Lior Shaked
Israel
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3
RE: Annoyance - Family Tree Builder occasionaly starts automatically [2]
MI2
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Thank you, Lior, msconfig did the job.

However, I'd expect this option is a part of Family Tree Builder settings. To prevent any confusion and dissapointment.

Milan

MI2
Česká republika
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4
RE: Annoyance - Family Tree Builder occasionaly starts automatically
Anders Karlsson
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Hi,

I'm not sure but it could be a Windows feature that starts all applications which where active before it restarted.

I have switched of all Windows Update automatics since I am not so good at always saving my job when leaving the computer and of course it restartes, as soon as I leave it, because an update and I will loose all unsaved job.

And there are 2 types of update switches. One for normal updates and one for important updates so switch of both and do it manually when there is an update.

/Anders

Anders Karlsson
Sverige
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5
RE: Annoyance - Family Tree Builder occasionaly starts automatically [2]
MI2
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Thank you, Anders, for the tip.

No, I have not run the Family Tree Builder in a month so it did not stay active when restarting/shutting down Windows. The application has launched occasionaly several times since I installed it 6 months ago. It's something like a Java update or Flash update - they pop up every few months. But you can turn this feature off in these programs.

I can not locate an option to turn on/off updates within the FTB application (Tools->Options).

Milan

 

MI2
Česká republika
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6
RE: Annoyance - Family Tree Builder occasionaly starts automatically [3]
Anders Karlsson
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Hi again,

In that case your problem is very strange. All other posibilities I can think of should start FTB every time you turn on your computer. Perhaps I'm not an average user. I keep my computer running and just occasionally restart it or turn it of if I'm away for several days. So maybe I could have the same problems but never notice it.

/Anders

Anders Karlsson
Sverige
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7
RE: Annoyance - Family Tree Builder occasionaly starts automatically [4]
Deleted member
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Hello there,

I, too, have this same problem. I am running Windows XP and Family tree starts every time when I start my computer. It did not do that earlier, but now it wants me to upgrade and keeps reminding me every time. This is most annoying. '

 I am using my PC with non-admin rights and downloading the upgrade gets me nowhere. So,  I just close the notification. But then Family Tree program automatically starts. So, I need to wait for it to start and then close it. 

There is no switch in the settings that would remove this stupid annoyance of forcing upgrade check on startup and auto-starting the program. And I cannot mess my registry without going to our PC support, which I am reluctant to do for this kind of private use.

I would strongly recommend that you re-engineer the software and let me decide if and when I want to check for updates.

 

Cheers

--j

Deleted member
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8
RE: Annoyance - Family Tree Builder occasionaly starts automatically [5]
Deleted member
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I am not getting any help from the company, people, or groups behind the Family Tree software, or the My Heritage site. So, I have decided to stop using the software. I am sorry to say that I find it untrustworthy, since the software writes thing in my PC registry, which they don't tell me about, and I get no help in trying to figure out what has been done.

At the end, anyone wishing to stop tha annoying update checks, sholud go to the registry and seek for FTBCheckUpdates. Do remove all indications to that piece of software from the registry, and you'll get rid of the persistant autostarting of the Family Tree software.

Cheers

J

Deleted member
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9
RE: Annoyance - Family Tree Builder occasionaly starts automatically [6]
Daniel
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HI

If you dont want Family Tree Builder to look for updates automatically you can turn off this feature by opening the "About Family Tree Builder" window under Help menu,  and do a right click over the logo. This will display a menu with the option to "Stop looking for Updates"

Daniel
Israel
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10
RE: Annoyance - Family Tree Builder occasionaly starts automatically [7]
Sanne Vasylyuk
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Daniel wrote:

HI

If you dont want Family Tree Builder to look for updates automatically you can turn off this feature by opening the "About Family Tree Builder" window under Help menu,  and do a right click over the logo. This will display a menu with the option to "Stop looking for Updates"

This belongs under the menu Tools | Setting/Alternatives - please move it to a "make-sense"-place!!! Wink

The same goes along with the feature of auto-start FTB when the PC is turned on. It's like getting a new PC after I found out how to turn it off :-)

Where it's placed now, is totally pointless and just for especially interested members...

 

 

Sanne Vasylyuk
Norge
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11
RE: Annoyance - Family Tree Builder occasionaly starts automatically [7]
Thor VH
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I followed your directions to "Stop checking for updates on startup" (very cleverly buried in a place no one could be expected to find). The cursor highlights the choice, but clicking on it produces no evidence that the change was accepted.

Q: Why doesn't MyHeritage try being less coercive and deceitful as a business model? It might enhance your image as a responsible company rather than behaving as if you were an agent for the Israeli Mossad. Along those lines, you might even consider the possibility of taking the radical action of mimicking what every reputable software company on the net does. I.e., place an opt-out button on the first page of every auto-update pop-up. I can't help but wonder what else you and your government handlers have buried in your automatic, middle-of-the-night "family tree Updates".

I thought MyHeritage was a large enough company that it wouldn't succomb to the temptation of planting surreptitious trojan horses on the computers of its trusting subscribers. Wrong.

 By the way, MyHeritage is no longer simply a start-up threat to its subscriber's security. The most recent version of MyHeritage's trojan hijacks my computer and takes me to their site several times throughout the day whenever I'm on-line. Who knows? Maybe CNN News is accepting a penny-a-pop from this outfit for allowing it access to my computer? Or vice-versa? Or both? It seems our entire economy is now functioning as one, massive circle jerk. Since MyHeritage already has unlimited access to our computers, we should all demand, en masse, that they delete this feature immediately. Better yet, we should begin petitioning our local, regional and national lawmakers and regulators to put a stop to this extremely destrucive, intrusive practice, web-wide.

Thor VH
Maumee, OH
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12
RE: Annoyance - Family Tree Builder occasionaly starts automatically [8]
Daniel D.
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Hi Tim,

After you press on the button "Stop checking for updates on startup" the option should disable the check for software updates. This should definitely affect your computer after restarting it (as the process already runs on your machine's background). If it doesn't you can always write to our support team's email: "support@myheritage.com" and we weill try to resolve the issue.

We have nothing buried in the automatic updates except for trying to find the latest version for your Family Tree Builder. The reason that it runs as a background process is to notify you when there is an update for you software even when it's closed. We always recommend updating to the next version because it is more stable than the previous one.

We are always looking for ways to improve the buisness model and the user experience.

Our software doesn't implant any trojan horses, nor does it conspire with the Israeli Mossad or CNN news.

Daniel D.
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13
RE: Annoyance - Family Tree Builder occasionaly starts automatically [7]
Rüdiger Gerolf Biernat
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Hi,

why is it that every small developer thinks that HIS application is the BEST and that everybody MUST upgrade as soon as an update comes out? The application CAN ask for it. Never force the customer.

And NO. It did NOT work for me. I had to manually delete it in the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run 

Rüdiger 

 

Rüdiger Gerolf Biernat
Hösseringen
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14
RE: Annoyance - Family Tree Builder occasionaly starts automatically [8]
wwww
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Thanks for the information.

I'm running Windows 8 and also ran into problems uninstalling this Trojan which wants me to upgrade to the paid Trojan. It is as bad as the Ask.Com and will soon be distributed exclusively through worms and viruses...

This is the way they do it in Israel, you have to pay for everything even if you never indended to buy it at all. Even if you simply pass by you will be charged to your credit card and will spend years trying to get your money back.

Deleting Family Tree Trojan from the Run Registry should help prevent browser highjacking.

Any idea how to completely uninstall this crippleware? Need to give my laptop to my collegue.

It does not appear in the Programs at all...

 

 

wwww
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15
RE: Annoyance - Family Tree Builder occasionaly starts automatically [8]
John Ingversen
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I am too very annoyed with FamilyTreeBuilders intrusion on my computer with frequent pop up windows. I am, however, not a very experienced PC user. Mabe you could tell med how to get rid of this illigitimate update junk.
John Ingversen
Danmark
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