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To many names in three
Glenn W. Olsen
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Hi,

 I have a free account and 273 persons in my three. Everything is grey, and I cant do anything.

Anyone know how I can delete 23 persons? 

Glenn W. Olsen
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2
RE: To many names in three
Maja Bratina
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Hello!

 

I need advice, because I have the same problem on my web page of MyHeritage family tree.

 

It worked all normally till few week ago....the web page is now all grey...I cant do nothing....Can I get some advice what to do?

 

I have free acount and 718 persons in family tree. Did this error occured because of number of people?

 

Thanks for help. 

Have a nice day,

Maja  

Maja Bratina
Slovenija
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3
RE: To many names in three [2]
Shachar Biran
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Hi Maja,

 

Thank you for writing us.

 

Yes this occured because your family tree exceeded the basic plan limit (250 people in he family tree).

 

I have also contacted you by email regarding this issue.

 

Let me know if you didn't receive the email.

 

Best Regards,

Shachar

MyHeritage.com team 

Shachar Biran
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4
RE: To many names in three
Shachar Biran
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Hi Glenn,

 

I have answered you in a separate email.

 

Let me know if you didn't receive it.

 

Best Regards,

Shachar

MyHeritage.com team 

Shachar Biran
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5
RE: To many names in three
สุนทร ลัภกิตโร
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I also need the advice.

SL 

สุนทร ลัภกิตโร
กรุงเทพ, ไทย
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6
RE: To many names in three [2]
Eric Dalton
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I think you have to get them to do it. Sometimes they respond to threads like these. You may have to send them a message though. I do know it's been done before.
Eric Dalton
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7
RE: To many names in three [3]
สุนทร ลัภกิตโร
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I wrote to support@heritage.com to help me. No reply yet.

Soonthon Lupkitaro 

 

สุนทร ลัภกิตโร
กรุงเทพ, ไทย
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