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Hundreds of useless SMs
Rune Aae
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Hi
I'm new to this and have only made some 95 entries to my heritage list. As of now I have received appr. 199 SMs, but with only 10% that are really matches it makes me kind of scared what will happen if I enter all my thousands of relatives. I changed my SMs settings to very strict, but it did not change my SMs with a singel match. Why do I receive all this useless matches, and why doesn't a strict setting of SMs change the number of matches? (of course I have saved my project, restarted the program and done all the "natural" things you do when a change in settings doesn't work).
Rune Aae
Norge
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2
RE: Hundreds of useless SMs
Shelly Weiner
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I kept having the same incorrect person showing up in my SM over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over again... (can you tell how frustrated I was?) Yell   "Ignore this tree"  and "reject this person" never seemed to work.

I finally went into the record of the person who kept getting incorrectly matched.  I added spaces in between every other letter and number in the name and date  eg: 

Jacob Smith  1835-1867   became   

J a c o b   S m i t h  1 8 3 5 - 1 8 6 7         

I can still read it fine, but the computer can't. Viola!  No more StupidMatches!  Innocent

 

 

Shelly Weiner
Henderson, NV
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3
RE: Hundreds of useless SMs
Gitte Hovedskov
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Hi there

I would say you are very lucky if 10 % of the Smart Matches you receive are actually useful to you! Wow! I wish that happened to me.

If you look at some of the other entries in this forum, you will notice that there are many of us who are frustrated at the quality level of the Smart Matches we receive, the lack of control of the % match that ends up on our family sites, and the time we end up wasting as we go through hundreds of useless matches in vain.

Many of us are eagerly awaiting an improvement on the functionality from MyHeritage, but alas, for now, all they say is 'thank you for your comments'... Yell

 

 

Gitte Hovedskov
Denmark
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4
RE: Hundreds of useless SMs [2]
Lior Shaked
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Hi All,

Thank you for your feedback. You're definitely right, and we apologize for the inconvenience.

I will forward your requests to our developers, to improve the quality of smart matches as soon as possible.

In the meantime, please note that if you have wrong matches for a specific individual,  you can ignore them by following the directions in this FAQ:  

How do I ignore all online Smart Matches™ for a specific individual in my tree?

I hope this helps.

Please let us know if you have any other requests or suggestions, as we value input from our users.

Best Regards,

Lior

MyHeritage team 

Lior Shaked
Israel
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5
RE: Hundreds of useless SMs [3]
Anders Karlsson
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Hi,

 There are no "wrong" matches. It is the quality calculation of the match that is wrong and the lack of possibility to filter matches below a custom percentage that is the problem.

When I can receive matches where name, years, relatives and even gender are wrong then there is a need to look the calculations over.

If I should ignore all persons with "wrong" matches I would not have any persons left to get matches on. So the function Ignore this person is useless since it is not my person that has the problem. Ignore this tree is OK but there should also be a Ignore this user since there are several users who upload tree after tree as backup an I have got up to 10 matches for each person from that perticular user. Each time the user upload a new tree/backup I get hundreds of matches which need my attention again and again. All which I have already handled in their previous trees.

 /Anders

Anders Karlsson
Sverige
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6
RE: Hundreds of useless SMs [4]
Lior Shaked
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Hi Anders,

Thanks for your reply.

We understand the need to improve SmartMatch quality and are currently working on improving the SmartMatching algorithms in our site based on feedback from users like yourself. 

Thank you for your suggestions for ignoring SmartMatches for specific users and filtering matches. They are excellent suggestions, and will forward them to the developers of Smart Matches for future consideration.

Please let me know if you have any other ideas for our site- we appreciate the input and value your ideas. 

Best Regards,

Lior

MyHeritage team 

Lior Shaked
Israel
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