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Degradation of Weekly Newsletters
Pat
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The new newsletter system of not showing the titles/authors of recent articles is quite a degradation in service--again--it is why we left MyFamily.com and came to MyHeritage because of the notices that contained the details of the changes.  I think there should be an option to choose from, rather than this cold, cookie-cutter approach where only a "new updates" link is listed in the email. I have not heard any positive comments about this change and really feel it is a step backward. I really feel we are owed a refund, as we are not getting what we paid for. This is very sad--I have 8 sites, but, again, I am going to have to start looking for a new home--I never thought this would happen and promised those who helped pay for the subscription (in some cases 5 years) that we would keep this as is for 5 years, if not better service. I am glad I did not subscribe to some of the sites any longer than a year or so, as I doubt I will find many who want to help pay for it again, when the service has markedly deteriorated. I should have realized that when you all did not follow through on the promise to make the FTB synch-able with the online tree so that we did not have to re-attach photo links every time we updated the gedcom or FTB upload. I see this site is really only for the hobbyist and not for the true professional genealogy research enthusiast. I will leave comments in the forum about this. Please reconsider giving an option to use the old method also. Thanks, Pat Walker
Pat
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RE: Degradation of Weekly Newsletters
Isolda L
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Hi Pat,

Thank you for writing to us.

I have addressed this issue in my reply to your mail on this subject.

Best regards,

Isolda

MyHeritage.com team 

 

 

Isolda L
רוסיה
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