Log in
Sign up
View all  |  Close all
#
Subject
Posted by
Actions
1
Accessing Research Results
BARBRA PLUMMER-HOWINGTON
- Close

If I pay Heritage.com for a two year Premium Subscription, why can I not find any of your Research Results that DOES NOT require me to also pay them for access to the data. There should be some results that are free. I have found NONE. Maybe there should be a statement in the ad for an " Upgrade" that states, "Beware, there are NO free results".

BARBRA PLUMMER-HOWINGTON
- Reply
2
RE: Accessing Research Results
Lior Shaked
- Close
Hi Barbara,

Thanks for writing to us.

One thing to keep in mind when comparing MyHeritage.com Research to other genealogy search tools, is that we actually care about your genealogy research, instead of focusing on how to make a profit selling you genealogy data. Other commercial data providers rarely provide you with search results beyond the scope of data they own or sell. We provide you with information regardless of whether it is found in records from non-profit organizations, libraries, or even one of our competitors. 

When you start a search at MyHeritage.com Research you are really searching all the great online genealogy resources on the web, including Ancestry.com. Please note that in some cases, upgrading your account will allow you to get the links to the results, but, you will be requested to pay for the results. For example, if you get results from Ancestry.com, you will see the link at MyHeritage, but then you will be asked to pay at Ancestry to see the actual results.

I apologize for any inconvenience. 

Best Regards,

Lior

MyHeritage team 

Lior Shaked
Israel
- Reply
3
RE: Accessing Research Results [2]
BARBRA PLUMMER-HOWINGTON
- Close
That's just not right. There should be some searches that do not require another payment or membership to another site. It's like selling me a car and telling me I need to pay extra for the tires if I want to drive it.
BARBRA PLUMMER-HOWINGTON
- Reply
4
RE: Accessing Research Results
Eric Dalton
- Close

It just searches the internet. For free stuff Irecommend https://www.familysearch.org/ and http://www.rootsweb.ancestry.com/. The latter only has family trees that people have submitted, so it's no more trustworthy than what you may find here. Familysearch has trees, but also has a lot of transcribed documents. Some even have pictures of census records and other documents. I have also found a lot through http://www.findagrave.com/. Sometimes you hit the mother lode with that, and sometimes you find nothing.

Eric Dalton
- Reply
5
RE: Accessing Research Results [2]
BARBRA PLUMMER-HOWINGTON
- Close
Thank you.
BARBRA PLUMMER-HOWINGTON
- Reply
 
Loading...
Loading...