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photos missing on family tree builder
Andrew Potter
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Howdy, when I open tree builder it tells me that 272 photos are missing and asks me to retore them from the website so I click yes and it says it failed to load pictures from website. Any way to restore my pics so I dont have to do them all again individually, thanks

Andrew

Andrew Potter
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RE: photos missing on family tree builder
Lior Shaked
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Hi Andrew,

Thanks for writing to us.

There are several ways to restore the photos from your site. If you go on your site to Family Tree> Manage Trees and download your tree to Family Tree Builder, you will be prompted to restore the photos. Another option is in Family Tree Builder, in Photos> Restore photos from family site. Please try these two options and let me know how they work out for you.

Best  Regards,

Lior

MyHeritage team 

Lior Shaked
Israel
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