Log in
Sign up
View all  |  Close all
#
Subject
Posted by
Actions
1
Widow Fact with Problems
Paulo Mendonça
- Close

I can't add a widow fact to only one person in a marriage. With the online version it adds the fact to both persons and deleting it from one deletes it from both.Widow/Death of Spouse is a single sided event of a double sided relation. Since the first marriage "didn't end" with a death, the marriage line continues to show (a full line) and a subsequent marriage makes it look like poligamy (a problem not present with divorce).

Also, when I try to add a date or any other detail to the widow facts that are there, an error message appears and the system "reboots" without saving any changes. The error message says "A communication error has occurred while saving the update. Please click retry to try again." It happens every time even when other changes went OK before and after. So it is not a communications problem. 

Paulo Mendonça
Portugal
- Reply
2
RE: Widow Fact with Problems
Gilad Rozenberg
- Close
Hi Paulo,

Thank you for writing to us.

 I answered you via e-mail.

 

Best Regards,

Gilad Rozenberg

MyHeritage.com Team

Gilad Rozenberg
ישראל
- Reply
3
RE: Widow Fact with Problems [2]
Paulo Mendonça
- Close

Hi Gilad,

I didn't receive the e-mail. It may have been blocked. I'm sorry.

Could you do me the favor of sending it again? 

Thank you,

Paulo Mendonça 

Paulo Mendonça
Portugal
- Reply
4
RE: Widow Fact with Problems [3]
Gilad Rozenberg
- Close
Dear Paulo,

As for your request, I have sent the answer to your e-mail again.

 

Best Regards,

Gilad Rozenberg

MyHeritage.com Team

Gilad Rozenberg
ישראל
- Reply
 
Loading...
Loading...