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Access
Michael Lewis
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I am continually getting logged off, can someone please advise me why.  I am very new to this site, just started

 

Michael Lewis
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RE: Access
Isolda L
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Hi Michael,

Thank you for writing to us.

In order to fix this problem please follow the steps below:

1) This situation could be caused if your internet browser is not saving cookies for MyHeritage.com site. Please check whether your internet browser is set to save cookies. You can view the following link to help you: http://www.timeanddate.com/custom/cookiesie.html

2) Please also check whether you have got any firewall or an anti-virus system on your computer?

Please check and make sure, that MyHeirtage.com site is an allowed site in any of those protection systems on your computer.

Best Regards,

Isolda,

MyHeritage.com.

Isolda L
רוסיה
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