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converting Family Tree Legends files to Family Tree Maker
John Donohew
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When I attempt to convert upload FTL files I get an error message 204.3. Why is this? Is there a size limit on files?
John Donohew
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RE: converting Family Tree Legends files to Family Tree Maker
Jean-Pierre Gingras
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John Donohew wrote:
When I attempt to convert upload FTL files I get an error message 204.3. Why is this? Is there a size limit on files?

Hi John:

 

Have you had any luck with the conversion of your FTL file to Family Tree Maker? I had to do the opposite a couple of years ago because FTM would no longer accept my FTM file... but now it's FTL which no longer accepts my FTL file. So I would entertain going back to FTM.

 J-P. 

Jean-Pierre Gingras
Gatineau, Canada
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3
RE: converting Family Tree Legends files to Family Tree Maker [2]
Deleted member
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Dear Jean-Pierre,

 Please be aware that FTM is not a MyHeritage software but Family Tree Builder (FTB) is.

 May I please suggest you to first download the latest version of our software and try again to export your file?

You can download the software by going to the link http://www.myheritage.fr/family-tree-builder

If it still doesn't work, please send me your file by sending an e-mail to support@myheritage.com

Kind regards

Michael, 

MyHeritage.com Team 

Deleted member
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4
RE: converting Family Tree Legends files to Family Tree Maker [3]
Jean-Pierre Gingras
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%START QUOTEȚar Jean-Pierre,

 Please be aware that FTM is not a MyHeritage software but Family Tree Builder (FTB) is.

 May I please suggest you to first download the latest version of our software and try again to export your file?

You can download the software by going to the link http://www.myheritage.fr/family-tree-builder

If it still doesn't work, please send me your file by sending an e-mail to support@myheritage.com

Kind regards

Michael, 

MyHeritage.com Team 

Hi Michael:

I had already done exactly that. FTB didn't accept my damaged FTL file however. And importing a previous (4-month-old) FTL working file resulted in a FTB file with usuable media... as it seems that for FTB to be able to display the included media (pictures, etc). depends on whether the media sources still are they were when the media were added initially... which obviously is unlikely unless one starts from scratch. I was disappointed.

However if you thing my damaged FTL file can somehow be recoved by FTB, in spite of the lack of attached media, then I would be willing to go with FTB anyway a, at least, my data would be current again, and I could gradually reintroduce the media in some spare time without lagging behind in the actual genealogy data.My current data included some 101,400 individuals after some 20 years of work; my 4-month-old file has some 93,000. It would be extremely difficult to go back in time to reinstate gradually some 8,000 individuals... while continuing to add new entries as new data is revealed (current marriages, births, deaths, etc.

 

If you think thare is good prospect in sending you my damaged FTL file (1.9GB), then I would be prepared to send it to you.

 J-P.

Jean-Pierre Gingras
Gatineau, Canada
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5
RE: converting Family Tree Legends files to Family Tree Maker [4]
Deleted member
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Dear Jean-Pierre,

We can give it a try though I can't promise you anything.

Congratulations for your work, it is really impressive! I haven't seen many trees with so many individuals like yours!

We will do our best to try to retrieve this tree which I am sure took you a lot of days of work!

As you said however it will not be possible to retrieve the media files, but we can still try with the data files.

So please send it to the email support@myheritage.com and we will let you know if we managed to do it right.

Kind regards

Michael, 

MyHeritage.com Team 

Deleted member
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6
RE: converting Family Tree Legends files to Family Tree Maker [5]
Jean-Pierre Gingras
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Hi Michael:

 You suggest that I send my damaged FTL file send it to the email support@myheritage.com. I certainly cannot send such a big file by email... If you read my note carefully, the file size is 1.9GB! And it took me more than a lot of days to create... As I also said in my note, I have been at this for 20 years!

  So please let me know the alternative to send you this file.

 

J-P.

Jean-Pierre Gingras
Gatineau, Canada
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7
RE: converting Family Tree Legends files to Family Tree Maker [6]
Deleted member
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Dear Jean-Pierre,

I have sent you an email to suggest a solution. 

Kind regards

Michael, 

MyHeritage.com Team

 

Deleted member
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8
RE: converting Family Tree Legends files to Family Tree Maker
Esther Weinberg
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Hi John, 

Thank you for writing to us.

I am sorry that you are having difficulties uploading your FTL file to Family Tree Builder.

Can you please send me the original file to esther@myheritage.com, and we will investigate this?

Thanks, Esther / MyHeritage Team 

Esther Weinberg
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9
RE: converting Family Tree Legends files to Family Tree Maker [2]
member
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What are Family Tree Legends files and what is Family Tree Maker?
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10
RE: converting Family Tree Legends files to Family Tree Maker [3]
Ian Bell
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Hi Ingrid.

They are other Genealogy programs

Ian Bell
Australia
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