Hi John:

Have you had any luck with the conversion of your FTL file to Family Tree Maker? I had to do the opposite a couple of years ago because FTM would no longer accept my FTM file... but now it's FTL which no longer accepts my FTL file. So I would entertain going back to FTM.

 J-P. 

 Please be aware that FTM is not a MyHeritage software but Family Tree Builder (FTB) is.

 May I please suggest you to first download the latest version of our software and try again to export your file?

You can download the software by going to the link http://www.myheritage.fr/family-tree-builder

If it still doesn't work, please send me your file by sending an e-mail to support@myheritage.com

Kind regards

Michael, 

MyHeritage.com Team 

Hi Michael:

I had already done exactly that. FTB didn't accept my damaged FTL file however. And importing a previous (4-month-old) FTL working file resulted in a FTB file with usuable media... as it seems that for FTB to be able to display the included media (pictures, etc). depends on whether the media sources still are they were when the media were added initially... which obviously is unlikely unless one starts from scratch. I was disappointed.

However if you thing my damaged FTL file can somehow be recoved by FTB, in spite of the lack of attached media, then I would be willing to go with FTB anyway a, at least, my data would be current again, and I could gradually reintroduce the media in some spare time without lagging behind in the actual genealogy data.My current data included some 101,400 individuals after some 20 years of work; my 4-month-old file has some 93,000. It would be extremely difficult to go back in time to reinstate gradually some 8,000 individuals... while continuing to add new entries as new data is revealed (current marriages, births, deaths, etc.

If you think thare is good prospect in sending you my damaged FTL file (1.9GB), then I would be prepared to send it to you.

 J-P.

Hi Michael:

 You suggest that I send my damaged FTL file send it to the email support@myheritage.com. I certainly cannot send such a big file by email... If you read my note carefully, the file size is 1.9GB! And it took me more than a lot of days to create... As I also said in my note, I have been at this for 20 years!

  So please let me know the alternative to send you this file.

J-P.

Hi John, 

Thank you for writing to us.

I am sorry that you are having difficulties uploading your FTL file to Family Tree Builder.

Can you please send me the original file to esther@myheritage.com, and we will investigate this?

Thanks, Esther / MyHeritage Team 

They are other Genealogy programs