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How do I delete a person from my online tree?
Jennifer Brigham
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I looked in the Help section and it says to go to options, which I did but the only option is for me to "view this person's branch" not an option to delete them. So help??
Jennifer Brigham
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2
RE: How do I delete a person from my online tree?
Lior Shaked
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Hi Jennifer,

Thanks for writing to us.

I can see that you have two trees on your site:

GED tree with 44 people Title: Brigham2, ID: 3

FTB tree with 250 people Title: Brigham, ID: 2 

The second tree was created in Family Tree Builder, so you won't be able to edit it online. You must edit the tree in Family Tree Builder and delete this person in your tree. Then save and publish the tree again to your site for the change to take place.

Best Regards,

Lior

MyHeritage.com team 

 

Lior Shaked
Israel
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3
RE: How do I delete a person from my online tree? [2]
Bob Lauckhart
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Hi,

 I have 251 individuals in my tree. I want to delete 1. But everything is greyed out/blocked.

 

Bob.

Bob Lauckhart
Nederland
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4
RE: How do I delete a person from my online tree? [3]
Denie Kasan
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Hi Bob,

Zodra je met een Basic account het limiet van 250 personen overschrijdt gaat de familie site op slot. Ik heb je een mailtje gestuurd om je verder te helpen.

gr., Denie

Denie Kasan
Netherlands
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5
RE: How do I delete a person from my online tree? [4]
Jaroslav Bengl
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Hello,

may I kindly ask for the same assistance, please? My sister in law added few more people and now I can't delete any one and full site is blocked (over 250 people limit).

You should at least provide the chance to delete some people from tree and not just lock down full site and make it unusable...

With greetings,

Jaroslav Bengl 

Jaroslav Bengl
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6
RE: How do I delete a person from my online tree? [5]
Denie Kasan
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Dear sir Bengl,

We can unlock your website, so that you can downsize your family tree and preserve it for free. On your family site you can change the settings so that other site members are prevented from adding content to your tree.Maybe you'll find that useful.

I will send you an email with further details to downsize your tree.

Kind regards,

Denie

Denie Kasan
Netherlands
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