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Book Report Issue
Megan Brauer
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Hi,

I just upgraded my Family Tree software and now the book report option is no longer working. The error reads "Book report software not properly installed". Is there a way to fix this?

Thanks!

Megan Brauer
Allen, TX
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2
RE: Book Report Issue
Esther Weinberg
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Hi Megan,

Thank you for writing to us.

It sounds as if your installation was not complete. 

I would like to suggest that you uninstall the software, and then reinstall it again.

Please let me know how this goes.

Best Regards,

Esther / MyHeritage Team 

Esther Weinberg
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3
RE: Book Report Issue [2]
Megan Brauer
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Esther Weinberg wrote:

Hi Megan,

Thank you for writing to us.

It sounds as if your installation was not complete. 

I would like to suggest that you uninstall the software, and then reinstall it again.

Please let me know how this goes.

Best Regards,

Esther / MyHeritage Team 

Hey Esther,

 I had tried that before and it didn't work - but I just tried it again and it worked. Thank you for your help! I appreciate it!

Megan Brauer
Allen, TX
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4
RE: Book Report Issue [3]
Esther Weinberg
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Hi Megan, 

I'm glad to hear that it is now sorted!

Good luck with your family research!

Esther / MyHeritage Team 

Esther Weinberg
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