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Taking over my Google Home Page
Brian Cullen
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I just downloaded your software and was VERY upset to find that you took over my Google home page!

I spent a great deal of time setting it up and am not sure how to get the features I had back on it! My suggestion to you is

STOP DOING THAT!!!! It really pissed me off!

Brian Cullen
IL
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2
RE: Taking over my Google Home Page
Lior Shaked
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Hi Brian,

Thanks for writing to us.

I apologize for any inconvenience this has caused you.

In order to change your browser home page, go to Tools > Options / Internet Options (both on Internet Explorer and Firefox) and there you will have to option to change the homepage.

Fore more information, take a look at the following FAQ:

How can I reset my browser home page?

Please note that next time when you install Family Tree Builder, you can avoid this, by choosing Custom Install in the Setup Options page and turning off the change of homepage. 

Best Regards,

Lior

MyHeritage.com team 

Lior Shaked
Israel
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3
RE: Taking over my Google Home Page [2]
Tom Gray
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Lior Shaked wrote:
Please note that next time when you install Family Tree Builder, you can avoid this, by choosing Custom Install in the Setup Options page and turning off the change of homepage.

 I had found that annoying too.  It didn't take long to fix, but like the OP, I was 'pissed' that I had to fix it at all.  It was a change you made without my knowledge or consent and IMO is damned poor customer relations.

As another poster wrote,  "I'm not impressed, however, with discovering after installing the update that you'd hijacked my browser home page and replaced it with your own.  That kind of stuff makes me wary of using your software for fear that you feel free to mess with other parts of my computer as well. "

My suggestion is to have the default for that option set to OFF in the standard install.  At the very least, include a notice that it is an option and allow me to turn it off in the standard installation.

Tom Gray
Canada
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4
RE: Taking over my Google Home Page [3]
Aviv Ben-Arie
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Hi,

I understand, I will pass your feedback on.

Regards,

Aviv

MyHeritage.com Team  

Aviv Ben-Arie
Israel
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5
RE: Taking over my Google Home Page [4]
Tom Gray
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HAS THIS ISSUE BEEN CORRECTED? 

Tom Gray
Canada
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6
RE: Taking over my Google Home Page [5]
Lihi
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Dear Tom,

Thank you for contacting us.

We currently do not have this, although thank you for the suggestion. I will be sure to forward it to the appropriate department for consideration.

Please let me know if you have any other ideas as we do value such input from our users.

Best regards,Lihi

MyHeritage team 

Lihi
Israel
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7
RE: Taking over my Google Home Page [6]
Tom Gray
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Thanks for your reply.  Original post was a year ago, which was plenty of time to have incorporated the suggestion in V7.0.  Perhaps the issue no longer applies in that version. I'll find out as soon as I can get 7.0 to download and run.
Tom Gray
Canada
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