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Quality of SmartMatch 62%, No info the same?
Anders Karlsson
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Hi,

I have a Smart Match on MagnusPetersson which have a quality rate of 62%. When I look att the match the name is different in all aspects, I have birth date and place the other has not, Mine is dead the other lives, I have 4 relatives which dont match with the other. In short nothing matches so how come 62%????. Is it because the matching empty fields add up to 62%?

Best regards

Anders

Anders Karlsson
Sverige
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RE: Quality of SmartMatch 62%, No info the same?
Lior Shaked
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Hi Anders, 

Thanks for writing to us. 

In our newly released Enhanced Smart Matches, we now show you ALL of your matches, the high quality matches and the lower quality ones.

The list is sorted by quality, so you’ll see the best Matches first, but we also show you the other matches below, so that no information will be hidden, and all your research potential will be met.

If you find that a match is wrong (sometimes siblings are matched with each other for example), just mark it as rejected. the Correct match will most often appear at the top of the list.

Marking the match as rejected will help you manage your matches, and will also help us understand that this should not be regarded as a Match in the future. 

If you have any other questions, just let me know. 

 Best Regards, 

Lior

MyHeritage.com team 

Lior Shaked
Israel
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3
RE: Quality of SmartMatch 62%, No info the same? [2]
Anders Karlsson
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Hi,

Thank You for the answer but there is still a problem. See attached image of the match and see that nothing is the same. So how is it possible to get 62% when it should be 0%? I still have the match untouched if your development department like to check it.

 

Anders Karlsson
Sverige
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Attachments:
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Magnus Petersson.jpg
4
RE: Quality of SmartMatch 62%, No info the same? [3]
Lior Shaked
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Hi Anders, 

Thanks for your reply. 

I will forward this to our development department for further investigation.

Best Regards, 

Lior

MyHeritage.com team 

Lior Shaked
Israel
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5
RE: Quality of SmartMatch 62%, No info the same?
Eric Dalton
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Anders Karlsson wrote:

 Is it because the matching empty fields add up to 62%?

 

That's funny. i hadn't thought of that, but you just may be right.

Eric Dalton
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