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Megadex search not working
Deleted member
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The 'Megadex' research info says, "submits your search to over 1526 sources of information, all at once and in real-time. The first results displayed typically arrive within a few seconds".

I have tried to get it to work with several different names using Firefox and IE. So far it has found nothing, even running for an hour!

Any suggestions?

Deleted member
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RE: Megadex search not working
Esther Weinberg
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Hi Ray, 

Thank you for writing to us.

At this point in time, the online research tool only works in Internet Explorer and not in other internet browsers.

Can you please make sure that you have the latest version of Activex installed, and try again in Internet Explorer?

Please let me know how this goes.

Best Regards,

Esther / MyHeritage Team 

Esther Weinberg
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3
RE: Megadex search not working [2]
Michael Lunney
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Are there any plans to support other browsers or platforms?
Michael Lunney
Canada
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4
RE: Megadex search not working [3]
Lior Shaked
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Hi Michael,

Thanks for writing to us.

This is currently not in our upcoming plans, but thanks for the suggestion. Hopefully it will be implemented in other browsers in the future.

Best Regards,

Lior 

MyHeritage.com team 

Lior Shaked
Israel
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5
RE: Megadex search not working [2]
Deleted member
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Hi Esther

Yes, it is now working.

Many Thanks

Ray

Deleted member
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