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Smart match
lou
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My understanding of smart match is you match a person to another tree. NOT that it gives the right to copy a persons tree and call it a match.  I have noticed everytime I post a new person to my tree the MY-MIXED-UP-FAMILY by Marlene Keppner copies my family tree and I have removed her from visiting my tree THE BETTESS AND SNELL FAMILY web site. How is this happening? She only matches one distant person on my husbands mother side but she says she's matching everyone on my side of the family??????????????

If this keeps happening I will with draw my Subscription and not post any more of my family

Mary Louise Bettess

 

lou
Winnipeg, Canada
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2
RE: Smart match
Aviv Ben-Arie
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Hi Mary,

Thank you for writing to us.

I can see in your site that you have 216 Smart Matches with the site you mentioned, which covers a large percentage of the people in your tree. This means that Smart Matches may be the way that the information was copied for so many people.

Many of our users have made incredible discoveries by using the Smart Matches, and our very glad to share their data with potential family members. 

However, please note that you can turn off Smart Matches for your trees by going to Family Tree > Manage Trees > Edit Tree Settings > uncheck "Enable Smart Matches" and save. 

Also, you can try to contact the site manager that you mentioned in your post via our site and request her to remove the copied data from her tree.

Regards,

Aviv / MyHeritage.com Support Team  

 

Aviv Ben-Arie
Israel
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3
RE: Smart match [2]
Ted K
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In trying to turn off Smart Match, there is no "Edit Tree Settings" and "Enable Smart Matches"  to uncheck under "Manage trees".  Any suggestions/advice?
Ted K
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4
RE: Smart match [3]
Shachar Biran
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Hi Ted,

Please make sure that you are viewing your family site (and not a site you are a member of).

Now, click Family Tree tab > Manage Trees > in the manage trees page you will see your family tree listed > left to the family tree name you will see 4 option: View, Edit tree settings, Export and Delete > Click on Edit tree settings and disbale smart matches.

Let me know if you still encounter a problem

Best Regards,

Shachar

MyHeritage.com team 

Shachar Biran
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5
RE: Smart match
Eric Dalton
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It's part of the community sharing of information aspect of the site. They've designed it that way on purpose. Other sites allow copying without even looking at the information.
Eric Dalton
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