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blank screen
Susie Edwards
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Over the past several months I have tried to use the celeb-look alike thing. But every time I try to load it, it comes to a blank screen and says "loading...please wait" but at the bottom of my page it says "done". I have tried to use different pictures and nothing is working. I tried contacting someone and she told me that I wasn't using a front facing picture, or something like that. Which, I have used like 5 pictures. Not one of them is working. I've even tried to use other people's pictures and it still doesn't work. I really need help!
Susie Edwards
Independence, MO
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RE: blank screen
ghadah ahmed
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me too the same problem
ghadah ahmed
riyadh, Saudi Arabia
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3
RE: blank screen [2]
member
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Sorry to hear that you are having troubles with this feature!

Let's see if we can't fix it! First, make sure that you have cookies enabled on your web browser. Second, Check to see that you have the latest version of Flash installed on your computer.

Another possibility why the Face Recognition isn't working coul dbe that your photo is too large. It can take a long time to upload and cause the server to timeout. If you photo is larger than 1Mb, try to resize it and upload again.

I hope that helps. Let me know the results.

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4
RE: blank screen
Rhianna W
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Two things to try:

1. if Face Recognition gets stuck in the first 10 seconds after you get the Loading...please wait message, refresh the page.

2. If refresh still doesn't help, navigate away from the page and come back.

 Let me know if this helps?

Rhianna W
Tel Aviv, Israel
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