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completely new family tree.
Gillian Lewis
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I have been trying to upload a completely new family tree to my existing site and so far the gedcom file - only 16kb - will not upload. I keep getting an error message asking me to try later, which I have done several times without success. Can you help please?
Gillian Lewis
Somerset
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RE: completely new family tree.
Esther Weinberg
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Hi Gillian, 

Thank you for writing to us.

What is the name of the file? Does it have any special characters in it (Including apostrophes)?

Best Regards, Esther / MyHeritage Team  

Esther Weinberg
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RE: completely new family tree. [2]
Gillian Lewis
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It has an apostrophe - Jon Perry's Family Tree GED . Is that the problem? I can change that name.
Gillian Lewis
Somerset
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4
RE: completely new family tree. [3]
Aviv Ben-Arie
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Hi Gillian,

Yes, please try changing the name of the file and uploading it to the site again.

Regards,

Aviv / MyHeritage.com Support Team  

Aviv Ben-Arie
Israel
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