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Forums‎ > Smart Matching‎ > Merge Has Turned to Gray
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Merge Has Turned to Gray
Gustavo Plumlee
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Hey, I am a Premium Plus and my Merge has turned to gray.  Help please!  Anyone if you know how to fix this , please advise.
Gustavo Plumlee
: Hinckley, OH
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RE: Merge Has Turned to Gray
Esther Weinberg
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Hi Gustavo, 

Thank you for writing to us.

Please download the latest version from here:

 http://web009.myheritage.com/public/updates/1183/family_tree_builder_1183.exe

This should fix the problem.

Best Regards, Esther / MyHeritage Team 

Esther Weinberg
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3
RE: Merge Has Turned to Gray [2]
Gustavo Plumlee
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Thank you

 

It works now.  Is it true that the limit is 5000 merges?  I can not beieve I have a 1000.

 

Gustavo

Gustavo Plumlee
: Hinckley, OH
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4
RE: Merge Has Turned to Gray [3]
Esther Weinberg
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Hi Gustavo, 

The limit is now at 5000 merges.

I hope that you inderstand that this is a security measure to prevent any one user from really copying whole trees from other users.

Best Regards, Esther / MyHeritage Team  

Esther Weinberg
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5
RE: Merge Has Turned to Gray [4]
Tamara Anderson
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What does it mean, there is a 5,000 merge limit?  I have almost 33,000 people in my project and have been a member for three years.  How do I know how many merges I have done?  My merge button is no longer available and I have uninstalled and reinstalled the current version of the software.  Without merge capability my premium membership is worthless!
Tamara Anderson
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