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Gedcom invalid?
William Kelley
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I'm just trying out MyHeritage to see how it works. I added some of my information and exported it as a GEDCOM to make sure I could get my data out. Then when trying to import that GEDCOM file to another site to test it (ancestry.com), it says the GEDCOM is not valid.

I have some info in ancestry.com but they don't appear to allow you to export to GEDCOM (a requirement for me), but if the GEDCOM exported from MyHeritage is not valid, I have essentially the same issue.

William Kelley
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RE: Gedcom invalid?
Esther Weinberg
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Hi William, 

thank you for writing to us.

The Gedcoms that are exported from both MyHeritage.com and Family Tree Builder are standard Gedcom files that should be accepted on sites such as Ancestry.com.

Have you contacted  their support to ask them if they accept standard Gedcoms from other sites?

Best Regards,

Esther / MyHeritage Team 

Esther Weinberg
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3
RE: Gedcom invalid? [2]
Timothy Joseph Miller
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Hi There Esther,

 I am also having the same problem. I maintain my tree on myHeritage & export it ancestry to search for records. It has always worked in the past but suddenly has stopped working since upgrade. I will ask ancestry for help to.

 

Error: The file you have specified (Newest gedcom try2.GED) does not appear to be a valid GEDCOM file, please try again. 

 

Regards, Tim.

Timothy Joseph Miller
Melbourne, Australia
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4
RE: Gedcom invalid? [3]
Esther Weinberg
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Hi Tim, 

Thank you for writing to us.

What version of Family Tree Builder did you export a tree from?

Also- where exactly did you try and import the Gedcom file- to Ancestry.com? Or to the software, and if so, what version exactly?

Please let me know.

Best Regards, Esther / MyHeritage Team  

Esther Weinberg
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5
RE: Gedcom invalid? [4]
Timothy Joseph Miller
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Hi there Esther thanks for the quick reply.

I'm not using Family Tree Builder, straight from the website.

www.myheriutage.com --> My family --> Family tree --> Manage trees --> Export to GEDCOM

 Receive link to file download then upload to:

www.Ancestry.com --> Family Trees --> Upload a GEDCOM

Then receive the message.

 

Regards, Tim.

Timothy Joseph Miller
Melbourne, Australia
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6
RE: Gedcom invalid? [5]
Esther Weinberg
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Hi Tim, 

Thank you for writing to us.

We just had another  user that had the same problem, and they informed us that Ancestry had a problem with their site that prevented the Gedcom from being imported. 

Please contact their support to find out if the issue has been resolved yet. 

Best Regards, Esther / MyHeritage Team  

 

Esther Weinberg
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