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Chart generation going wrong.
Joy Mary Haddow-Allen
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I keep trying to generate a chart in style 5 and each time it comes up with only the bare text; no boxes, joining lines, pictures, border, background image or title decoration. What is going wrong, please?
Joy Mary Haddow-Allen
United Kingdom
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RE: Chart generation going wrong.
Noam
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Hi, 

I generated this chart on your site on one page, please take a look at the Charts and Books page.

 

Regards,

Noam / MyHeritage Team 

Noam
Israel
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3
RE: Chart generation going wrong. [2]
Joy Mary Haddow-Allen
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Hi Noam,

  Thank you for generating my chart but when I tried to do it on multi pages the same thing happened. Nothing between names but a couple of dots so you can`t see how people are related. In addition I saw that at least three people did not have their sir names or dates.

    I need this chart to print and send to an elderly relative [who does not use a computer] who will in turn give me more information to grow the tree. There is no point in paying for a copy of the chart you generated because the tree is not yet finished.

  MyHeritage is mostly so good and I thought that now I have upgraded to Premium plus I would have no problem generating charts. Am I doing something wrong or is it a problem with the site? The same thing happens whatever chart I try to generate. 

            Thank you for your help, Joy. 

Joy Mary Haddow-Allen
United Kingdom
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4
RE: Chart generation going wrong. [3]
Noam
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Hi Joy,

 

I will send you an email about this.

 

Regards,

Noam / MyHeritage Team 

Noam
Israel
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