I keep trying to generate a chart in style 5 and each time it comes up with only the bare text; no boxes, joining lines, pictures, border, background image or title decoration. What is going wrong, please?
Thank you for generating my chart but when I tried to do it on multi pages the same thing happened. Nothing between names but a couple of dots so you can`t see how people are related. In addition I saw that at least three people did not have their sir names or dates.
I need this chart to print and send to an elderly relative [who does not use a computer] who will in turn give me more information to grow the tree. There is no point in paying for a copy of the chart you generated because the tree is not yet finished.
MyHeritage is mostly so good and I thought that now I have upgraded to Premium plus I would have no problem generating charts. Am I doing something wrong or is it a problem with the site? The same thing happens whatever chart I try to generate.