For the last couple weeks, even before I started beta testing v5, whenever I go to look at my photos; the program crashes. Everything works fine until the thumbnails are finished loading. Attached is a photo of the message window that comes up. I have 1282 photos in the tree; could that be the problem?
Hi Jason, Thank you for writing to us.
Can you please tell me what operating system you have?
When do you get this error message? What are you doing exactly when you see it?
Does it happen with every project in Family Tree Builder?
You can test that by creating a new small project and see if you get the same error when doing the same things. Best Regards, Esther / MyHeritage Team