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I cannot get my family tree to publish
member
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I can not get my family tree to publish it will go to 35% and the status unloading (30.0MB)...:35%  It last published Sep. 23,2010

I have two other trees and It will let me publish them.

 

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RE: I cannot get my family tree to publish
Noam
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Hi Nadine, I apologize for the delay in answering you. I am shown that your family site currently has 3 family trees, all of which were publishied on October 6st. If you are still having trouble publishing, please send me the publihsing logs: 1) Open FTB 2) In the Help menu, go to About Family Tree Builder 3) In the window that opens, right-click the MyHeritage logo at the top 4) In the menu, select “Start logs”. 5) Close FTB 6) Open FTB again and do try to publish. 7) In the Help menu, go to About Family Tree Builder 8) In the window that opens, right-click the MyHeritage logo at the top 9) In the menu, select “Send logs”. 10) A Windows folder opens, highlighting a file called “Send_logs_to_support.zip” 11) Send this file as an attachment to me. Regards, Noam \ MyHeritage Team
Noam
Israel
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