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STORAGE SIZE IS WRONG
Ivan Vandemoortele
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My site has one tree and only 9 photos.

Impossible this is 250MB.

I think there is a non-functiononing album in there that is using up all my space. I can see an empty album showing 3 dots that move all the time.

Can someone help me with this please.

Ivan

Ivan Vandemoortele
Belgique
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2
RE: STORAGE SIZE IS WRONG
Wm E Keasberry
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Ivan,

If your pictures are taken at 10Mb or 14 Mb camera settings, that can add up pritty quick.

I don't know if MyHeritage has an automatic picture compression setting. At Picasa/google for instance picture upload compression is user selectable.

Wm E Keasberry
Sun Valley, CA
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3
RE: STORAGE SIZE IS WRONG
Wm E Keasberry
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Hi,

when you entered your data into my heritage, you gave it a file name and saved it right?

You can look how large that file is:  Right click Start;  left cl explore; left cl Family tree; right cl your file name; in dropdown menu select properties.

It will tell you there how large your file is.

 

Wm E Keasberry
Sun Valley, CA
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4
RE: STORAGE SIZE IS WRONG [2]
Ivan Vandemoortele
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Hi Wim, 

I created everything online. I never saved it to my computer. (Is that necessary?). So I cannot see the size on my computer, but I can see it online under settings / Site Account.

It tells me I only have 7.2MB available from the 250MB.

With only about 9 pictures posted and 150 names in my tree, I believe this number is wrong and blocking me from adding more pictures.

Ivan

Ivan Vandemoortele
Belgique
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5
RE: STORAGE SIZE IS WRONG [3]
Wm E Keasberry
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I downloaded the "My Heritage" aplication for free from My Heritage. After insallation on your computer you can do all the editing to it without publishing it on line.

It is not necessary but editing before publishing seems logical. I have done a lot of work to it before deciding to publish on line. The off-line application is much nicer, and I was not limited spacewise.

I joined My Heritage when the limit of persons list was five hundred. Now it is two hundred and fifty. They seem to change their policy all the time. 

For instance. When I open the applcation they advertise an upgrade for a onetime fee. But when you continue it shows a monthly fee. 

Wm E Keasberry
Sun Valley, CA
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6
RE: STORAGE SIZE IS WRONG [4]
Ivan Vandemoortele
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I appreciate t he response, but I would rather keep everything online.

And then I am running into my issue that they calcullate the size wrong and therefore I have no more space left. 9 pictures and 151 persons in the tree hardly could count for 250MB.

Any one from Myheritage.com Team has any thoughts on this?

 

Ivan Vandemoortele
Belgique
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7
RE: STORAGE SIZE IS WRONG [5]
Deleted member
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Hi Ivan,

I'm sorry for the late answer. I sent you an e-mail about the site quota.

 

Best Regards,

Yuval

Deleted member
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