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Account theft
Estevão Chaves Monteiro
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Hi, someone signed up for MyHeritage using my e-mail. My father invited me to the site with my e-mail and when I tried to sign up it said it already had my e-mail, so I requested a password reset and when I logged in I found out some "Estevão Hobold" was using my e-mail to log on here. My name is Estêvão Monteiro and I'm 26, not 57. I'm the true owner of this e-mail, which was being used by someone else. This other person will probably miss this account, so for the time being I'm refraining from making changes. I ask for MyHeritage staff for help correcting this confusion.
Estevão Chaves Monteiro
Brasil
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RE: Account theft
Esther Weinberg
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Hi Estevão,

Thank you for writing to us. 

I am sure that that user mistakenly entered that email address, and has not visited using that address since. 

Please do use your account, and change it as you wish.

They will sign up with the correct email address when they wish to. 

Best Regards, Esther / MyHeritage Team

Esther Weinberg
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RE: Account theft [2]
Estevão Chaves Monteiro
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OK, no problem! Thanks.
Estevão Chaves Monteiro
Brasil
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