Log in
Sign up
View all  |  Close all
Posted by
Invite Confirmation
Hilmy Harun Hashim
- Close

The MyHeritage user interface for inviting new members  can be confusing at times, especially when you haven't done it for some time and there are a lot of family members looking over your shoulder whilst you are trying to do it. Recently I apparently put an email in another person's box and clicked the Add button. When she logged in after receiving the invitation email, she was identified as another person! This has caused me a lot of embarrassment and grief to the invitee. 

Since administrators cannot rectify this mistake themselves, might I suggest that a pop-up appear to confirm the correct person is being invited, ie associated with the email just entered. 

Note for designers: On the Home page, from a User Experience point of view, what I see is the Invite close family heading, the Enter email box, and the Add button. I do not register the person associated with the email box. 


Hilmy Harun Hashim
Kuala Lumpur
- Reply
RE: Invite Confirmation
- Close

Hi Hilmy,


You can easily fix the relationship of an invited member with the correct individual in the tree.

To do so, go to the Site Members page,

click on the relevant member,

and in his profile page, click on Fix Relationship.




Noam \ MyHeritage Team

- Reply