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Gedcom Export from Site loses all the deathdates
Pat
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Since we want to all edit our tree, I use a gedcom upload to keep the tree updated, but when people add names, dates, then I download from the site and compare with my master database, make the changes and then re-upload.

I was shocked when I exported a gedcom of my current family tree and found that all the deathdates were missing!  So if anyone changed a deathdate, that information is no longer there.

Exporting the gedcom is also a good way to back up, but you are charging $3/month to "backup", which is really a normal part of any webhosting service, but does this mean I have to pay to get an accurate backup or download of my gedcom?

Why isn't the gedcom export from the site (no, not export of original gedcom) preserving all the deathdates?

Pat
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2
RE: Gedcom Export from Site loses all the deathdates
Pat
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I also tried to import the exported Gedcom into Family Tree Builder, a new project and it crashed the program--each and every time--I have a screen capture here.  So I have no way to export my entire MyHeritage site family tree exactly as it exists on the site.

 

Pat
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3
RE: Gedcom Export from Site loses all the deathdates (in RootsMagic, not Legacy) and Sources in both programs.
Pat
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I would stil like to know why the exported gedcom is missing all the death dates? 

I am importing the gedcom into my RootsMagic 4 (latest build) program. 

I will try importing into Legacy 7.4 latest build to see if there is some inherent incompatibility with RootsMagic.

With Legacy, the error listing files shows Sources were not imported correctly, but it does show the deathdates.

Pat
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4
RE: Gedcom Export from Site loses all the deathdates (in RootsMagic, not Legacy) and Sources in both programs. [2]
Noam
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Hi Pat,

 

If you give me the name of the tree,

and a specific example of a missing date,

I will be happy to investigate further.

Regards,

Noam \ MyHeritage Team

Noam
Israel
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5
RE: Gedcom Export from Site loses all the deathdates (in RootsMagic, not Legacy) and Sources in both programs. [3]
Pat
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Noam wrote:

Hi Pat,

 

If you give me the name of the tree,

and a specific example of a missing date,

I will be happy to investigate further.

Regards,

Noam MyHeritage Team

 

I believe I sent you an email with that information and that's almost 2 months ago, so looks like no help for RootsMagic users!

Pat
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6
RE: Gedcom Export from Site loses all the deathdates (in RootsMagic, not Legacy) and Sources in both programs. [4]
Noam
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Hi Pat,

 

I'm sorry but I did not receive the email you are referring to.

If you post the name of the tree, and a specific example of a date death which disappeared,

I  will be happy to take a look.

 

Regards,

 

Noam 

Noam
Israel
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7
RE: Gedcom Export from Site loses all the deathdates (in RootsMagic, not Legacy) and Sources in both programs. [3]
Pat
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This happens with every single gedcom export from every tree I have popsted on all of my 7 (soon to be 8) sites for which I am a Site Manager. 

 So, the latest one I exported, email sent me a link to that export and I would gladly send you that link in an email.  I do not have a ticket number as noone has responded to me from support on this issue.

I will reply to another of your emails on a different issue and put in the heading  Gedcom Export loses Deathdates importing into RootsMagic.

Thanks, Pat

 ps Using the same link I did with the same gedcom would be a better test in case it is the gedcom export process or something that is causing the problem.

Pat
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