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Saving chart to pdf
Eric Dalton
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I had been exporting trees to FTB in order to make an all in one chart and convert to pdf because it was an easier way to catch mistakes. This process had been working fine, but a little while later as I was saving to pdf it said "oops, pdf did not generate properly." It suggested that my file was too big, but it is smaller than it was when it worked. I have tried several times since then after altering my tree, but it never works. I should add that the first time it didn't work is when I exported pictures. I figured not exporting would probably fix it, but it didn't.
Eric Dalton
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RE: Saving chart to pdf
Eric Dalton
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Should I send it again?
Eric Dalton
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3
RE: Saving chart to pdf
Noam
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Hi Eric,

 

Please send me the relevant file to support@myheritage(dot)com,

so that I can try to create the chart and reproduce the problem.

 

Regards,

 

Noam \ MyHeritage Team

Noam
Israel
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4
RE: Saving chart to pdf [2]
member
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seems I can not make a all in one chart or book on my heratage I have 5.0 english and keep getting errors tryed on FTB but when I save loose all the info even the title of the chart, when I check the adopted parents box it does not show up on the chart so loose a line of family that is large
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5
RE: Saving chart to pdf [3]
Noam
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I have sent you an email regarding this issue.

 

Noam.  

Noam
Israel
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