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Allow the software to accept passwords that begin with numbers
Terrence Elliott
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The Problem i have been having between my online account and the software is that the software does not allow for passwords that begin with numbers. My online password begins with a number. Are there any plans on fixing this particular short-coming with the application?
Terrence Elliott
Bronx, NY
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RE: Allow the software to accept passwords that begin with numbers
Shachar Biran
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Hi Terrence

As i said in the mail i sent you, the problem of your password wasn't the numbers.

your password included special charcters  such as ('&' or '!)  and we accept in the FamilyTreeBuilder only letters and numbers.

 

Best Regards

Shachar

MyHeritage.com Support

Shachar Biran
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RE: Allow the software to accept passwords that begin with numbers [2]
Terrence Elliott
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Thanks,

The problem was resolved. I had overlooked the special characters as all my passwords incorporate atleast one.

 

Terrence Elliott
Bronx, NY
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