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How to Search for identified matches
Barbara Cogburn
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When receiving a notice of smart matches, how does one narrow down/search  the long list of all the trees which have matches.  For example, I receive a notice of matches in the Sally Achord Family Tree, but when I try to follow it, every tree with any match comes up ( I have over 8000 matchs).  I see no place to to search for Sally  or Achord.  To make matters worse, the matching trees are listed according to greatest number of matches so there is no way to look alphabetically unless willing to scroll forever.   I must be missing something. Overall I have been very disappointed in My Heritage and find all of it counter intuitive and difficult to use, including the Family Tree.  The times I have tried to use support have been singularly unhelpful so I've just given up on that. 
Barbara Cogburn
San Diego, CA
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RE: How to Search for identified matches
Barbara Cogburn
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I am not sure if you are understanding my question.  Is there no way to search for a specific match either before or after the list of all matches which comes up automatically?  Is there no way to locate that specific match  when you are trying to see more info about that match without scrolling thru every name on the list?  I don't know any other way to ask the question.  I can't believe that this feature is not already available in My Heritage.  Without it,  the matching component (which sells the program) is  virtually useless.  Using the matching icon with a preson highlighted on the Family Page In FTB I can't even figure out how to bring up the matches for only that  person.  I would really like to use this program since I paid so much for it, but I'm beginning to think it may not be for me.  We have a lot of discussion in our genealogy groups about the value of new programs and I would like to give My Heritage a positive rather than negative review.  I would really appreciate answers that I can understand, or if my questions aren't clear a response asking me for more clarification of my problem. 
Barbara Cogburn
San Diego, CA
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3
RE: How to Search for identified matches [2]
Esther Weinberg
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Hi Barbara, 

I am sorry for the confusion.

In Family Tree Builder, you can see the matches for a specific person by clicking on the little green smart match sign in their card in the tree. They will only have that icon if there are matches for them. You can also just go into smart matches and change the view from individuals or trees. Although, you  cannot search for people from Family Tree Builder. 

When looking at your matches on your family site, you can sort them according to individuals and then use the ctl f buttons to search for a specific person.  

Please let me know if this is clear enough.

Best Regards,

Esther / MyHeritage Team  

Esther Weinberg
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4
RE: How to Search for identified matches
Esther Weinberg
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Hi Barbara,

I see you are working with family tree builder. Although it is currently not possible to clear Smart matches or to sort them on your family site (this feature will be available in the future), you can mark smart matches as ‘rejected’ in Family Tree builder.

In order to do that, go to the smart matches tab, and click on ‘ change status ‘ .

We are working on a new version of Smart Matches that will be out in upcoming months with many improvements.

Best Regards, Esther / MyHeritage Team 

 

 

Esther Weinberg
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5
RE: How to Search for identified matches [2]
Ron Anderson
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Esther,

 

I have been using Smart Match in Family Tree builder for a few months and am starting to get the hang of it.  It is annoying to have old "rejected" matches still coming up, but recently I found hundreds of my family in Denmark and Sweden because of the connections through Smart Match.  It was worth the poor returns to get the great ones.  I have had hits now on about 6 different family trees from Europe and North America.

 

It would be great if you improved Smart Match, but it is worth having available.  I am about to load a GED family tree so that I can have others edit the tree.  I am wondering how Smart Match will work in the on-line version.  I suspect that it lacks the abilitye to import content from the other tree.  Is this the case? This isa great part of Smart Match in the builder program.

Ron Anderson
Canada
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6
RE: How to Search for identified matches [3]
Esther Weinberg
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Hi Ron,

Thank you for writing to us. 

That's great to hear about all your success with smart matching results!

Smart Matching on the family site is less advanced in general. You cannot merge matches (much as you suspected), and  you cannot confirm or reject matches.

We are working on this as well. 

Thank you for the input!

Best Regards,

Esther / MyHeritage Team 

Esther Weinberg
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