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Two trees
Gail Fallender
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I have created two separate trees - one for my family and another for my husband's family.  I didn't realize I had to create a second site, so they are both listed under the same site, but with different tree names.  I do not want them both published to the same members, as one tree is of no interest to the other.  When I'm working on my husband's tree and I publish it, then it asks if I want to visit site and of course it takes me to my own tree.  What do I do now to avoid having to create this whole tree all over again and avoid both trees going to the same members?  Hope you can help me!  Many thanks....Gail
Gail Fallender
Sherman Oaks, CA
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2
RE: Two trees
Esther Weinberg
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Hi Gail, 

Thank you for writing to us.

If you have different trees, and would like different members to have access to it, here is what I suggest that you do:

Go to your account, and to MySites, on the top right of the screen. Create a new site for one of the trees.

Then invite the family members that are relevant to that site.

Then go back to Family Tree Builder, and publish the tree that you intended it for, to the new site. Please see the following post in our FAQ regarding this:

How do I make sure that I am publishing to the correct site?

Please let me know if you require more assistance.

Best Regards,

Esther / MyHeritage Team  

 

 

Esther Weinberg
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3
RE: Two trees [2]
Gail Fallender
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Thank you for this, Esther.    However, now, when I "Publish to My Heritage.com", one of my trees is listed in duplicate and publishes twice.  Also, invites are sent twice.  How do I correct this?  thanks again!

Gail

Gail Fallender
Sherman Oaks, CA
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4
RE: Two trees [3]
Esther Weinberg
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Hi Gail, 

Please go to Family Tree Builder, and to Publishing on the toolbar > Publishing Settings. From there, you will see a list of all publishing requests to your site(s). select any that are duplicates, and then select 'remove publishing'.

This will remove that Publishing request, the next time that you publish from your Family Tree Builder.

Best Regards,

Esther / MyHeritage Team 

Esther Weinberg
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5
RE: Two trees [4]
Gail Fallender
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Hi Esther,

Here is what I have:  In Publishing Settings: LEONARD WEB SITE and underneath that, FALLENDER FAMILY SITE. (No duplications).

When I publish, here is what I see:  PROJECT NAME: Fallender Tree TARGET SITE: Leonard Website

Underneath that, PROJECT NAME: Fallender Tree  TARGET SITE: Fallender Family site

Underneath that, PROJECT NAME: Leonard Tree  TARGET SITE: Leonard Website

I hope you understand why I am so confused and that you can help!  I only want 2 families, Leonard and Fallender.

Thanks, as always...

Gail

 

Gail Fallender
Sherman Oaks, CA
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6
RE: Two trees [5]
Esther Weinberg
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Hi Gail,

Thank you for writing to us.

Can you please send me a screenshot of both of these screens?

You can send them to esther@myheritage.com.

Esther / MyHeritage team 

Esther Weinberg
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7
RE: Two trees [6]
Gail Fallender
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Esther, I hope I've not gotten myself into trouble here and I apologize for being such a nuisance.  I tried to delete the FALLENDER TREE myself, and now the LEONARD TREE tells me I have no more space in my premium account.  I know this cannot be the case. I do not want to lose the LEONARD TREE or anything on it.  Please advise - I'm tearing my hair out!  Gail
Gail Fallender
Sherman Oaks, CA
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8
RE: Two trees [6]
Gail Fallender
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Esther,

Having sent you the screen shots you requested, I have now decided that I want to delete the  FALLENDER TREE.  It is using up too much of my paid space and I do not want to upgrade again.  I only want to retain my LEONARD TREE, which is the largest one.  I've deleted all individuals and photos from the FALLENDER TREE individually, but there seem to be remenents of it.  Can you do it from your end, taking care to leave the LEONARD TREE intact?  Thank you!

Gail

Gail Fallender
Sherman Oaks, CA
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9
RE: Two trees [6]
Gail Fallender
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Hi Esther,

Here are the screen shots you requested.  I really appreciate the attention you're giving this!

Gail

Gail Fallender
Sherman Oaks, CA
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10
RE: Two trees [7]
Esther Weinberg
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Hi Gail, 

Firstly, I deleted the empty tree for you from your site.

In the future, to delete any unwanted trees from your site, please see:

How do I delete my family tree from my family site?

Regarding the space on your site, I have added storage space for you for that site, and you should no longer have that problem.

Please let me know if this helps.

Best Regards,

Esther / MyHeritage Team  

Esther Weinberg
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11
RE: Two trees [8]
Gail Fallender
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Hi Esther,

You've solved all my problems and have been most kind (and patient)! Thanks a million....

Gail

Gail Fallender
Sherman Oaks, CA
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