When I launch the application, I get the following error: There is no disk in the drive. Please insert a disk into the drive DeviceHarddisk5DR5 With the buttons: Cancel, Try Again, and Continue
(See attached screen cap)
I can click any of the butons and the application launches fine. All of my hard disks are functioning correctly. From what I've found on the web with similar errors, I suspect it might be trying to read a built-in USB memory card reader drive on my system which doesn't have any cards in the slots.
Aside from being annoying having to see this every time I launch the application, it doesn't appear to cause any harm, but it would be nice to stop it from occurring since there really is no reason for the application to lookg for any removable drives. Inserting memory cards into the slots is not an option as I do not have cards for some of the slot types.
Ask if the “built-in USB memory card reader drive” is normally mapped to the K: drive. If so, the next question is to look in c:\program files\myheritage\bin and let us know which files he finds in there starting with the letters “TER”. We probably have a workaround for this.