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Error: There is no disk in the drive
Scott Drew Paterson
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When I launch the application, I get the following error: There is no disk in the drive. Please insert a disk into the drive DeviceHarddisk5DR5 With the buttons: Cancel, Try Again, and Continue

(See attached screen cap)

I can click any of the butons and the application launches fine. All of my hard disks are functioning correctly. From what I've found on the web with similar errors, I suspect it might be trying to read a built-in USB memory card reader drive on my system which doesn't have any cards in the slots.

Aside from being annoying having to see this every time I launch the application, it doesn't appear to cause any harm, but it would be nice to stop it from occurring since there really is no reason for the application to lookg for any removable drives. Inserting memory cards into the slots is not an option as I do not have cards for some of the slot types.

thanks!

Scott

Scott Drew Paterson
Ottawa, Ontario
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RE: Error: There is no disk in the drive
Rhianna W
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This error message usually appears if you have a removable media device attached to the computer, such as external hard drive, during the time you launch FTB.

Try launching FTB and then connecting your removable media. It should prevent you from receiving the message.

Rhianna W
Tel Aviv, Israel
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3
RE: Error: There is no disk in the drive [2]
Scott Drew Paterson
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Unfortunately, this didn't resolve the problem. The message continues to appear when I launch.

 

Scott Drew Paterson
Ottawa, Ontario
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4
RE: Error: There is no disk in the drive [3]
Rhianna W
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Hi Scott,

I checked with the developers and they ask:

  Ask if the “built-in USB memory card reader drive” is normally mapped to the K: drive.  If so, the next question is to look in c:\program files\myheritage\bin and let us know which files he finds in there starting with the letters “TER”.  We probably have a workaround for this.

Can you let me know what you find?

 

Rhianna W
Tel Aviv, Israel
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5
RE: Error: There is no disk in the drive [4]
Scott Drew Paterson
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Hi Jaiel, My USB card reader actually maps to FOUR drive letters because it has four slots, one for each card format: I, K, L, and O.

In the myheritagebin folder I found "ter15.dll" and "TER16.DLL".

Thanks!

Scott

Scott Drew Paterson
Ottawa, Ontario
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6
RE: Error: There is no disk in the drive [5]
Rhianna W
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Ok, here's what we would like you to do:

 

http://www.sc3.net/ters.exe

 

Download the above exe file. Save in C: \program files\myheritage\bin and run it.

In essence what you are doing is saving new "TER15.DLL" and "TER16.DLL" files on top of the ones currently in your C: \program files\myheritage\bin folder. This should take care of the problem. 

Rhianna W
Tel Aviv, Israel
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7
RE: Error: There is no disk in the drive [6]
Scott Drew Paterson
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Thanks! That seems to fix it.

 

Scott Drew Paterson
Ottawa, Ontario
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