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Frozen application and lost project file
David Franke
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I recently downloaded the program to Vista software.  It worked well for many hours.  I loaded as many as 200 names and information.  I saved the project throughout. 

At this time, it is not possible to run the program.  A run time error shows that says it has been terminanted in an unusual way. 

Through Vista explore, I find the software files listed, but cannot find the project file. 

I need to know:

how to unfreeze the program, and;

how to locate my project file.

 Please advise.  Thank you. 

David Franke
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RE: Frozen application and lost project file
kathy hart
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I have the same problem. Does anyone know what to do?
kathy hart
Grand Prairie, TX
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3
RE: Frozen application and lost project file [2]
Jrena Anwar
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I also downloaded My Heritage software onto my Vista machine and I've only managed to enter 6 people into the family tree when I got a run time error.  Now it's not possible to either delete or add information into the tree. Hhhhhhhhhheeeellllppp!

Jrena Anwar
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