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frustration
Juliette Geerlings-Lattimer
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Hi I was really happy to come accross the FTB and got all excited and started a tree for my side of the family (maiden name) then one for my married family name. I am frustrated with the fact that at times is it not that friendly. I have spent over an hour just finding out how to delete a tree and start again, Even looked here at the different message's but still can not work it out......... not sure what I am doing wrong. I would like to delete both tree's and from the website and also the FTB, and start again. My other question is "if I invited family members to the website can they edit the tree and add bits to it relevant to that branch of the family. As we are spread around the world it would be good if they could add information or is the webmaster the only one that can add to the tree. Hope someone can help.

 

Juliette Geerlings-Lattimer
Australia
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2
RE: frustration
Lora KoenHemsi
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Hi,If you want to delete a tree from your site please go to your Family Site>Family Tree>Summary. At Summary you will see a list of your trees there you will find the option to delete them also. If you want to delete your tree from FTB please go to File>Manage Projects where you will again see a list of your trees and the option to delete. If you would like to be able to edit your family tree directly from your family site or want others to make changes, you will want to upload a gedcom file of your family tree. This will allow you and other members to make changes directly from the site. But please keep in mind that if you choose to use this option then you will not be able to transfer the photos, we just do not have the capacity yet to transfer photos along with the tree. So if you want to keep the pictures also then please ask your family members to contact you for comments and changes which you can add to FTB and then republish. 

Hope this helps!

Lora KoenHemsi
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3
RE: frustration
Charlie Vines
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Hi Juls,

 I received the following message from myheritage customer service.

 To delete your family tree from your family website go to Family Tree - Summary. There you will see a listing of all family trees on your site as well as the option to delete.

This will allow you to delete the old file so that you can start over.  It worked for me.

 

Charlie

Charlie Vines
Garland, TX
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