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GED File
Joyce Wilson
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CryI sent a GED File to a family member and she said my family was not on it,it stopped with my mother. can you explain.

Also I am unable to open =My Heritage programme ,I keep getting a pop up which tells me to go to publishing, but when I try to another pops upto sau Windows is shutting it down.

Be grateful for help and a solution.Kind regards  Joyce

Joyce Wilson
Dunedin, New Zealand
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RE: GED File
Esther Weinberg
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Hi Joyce, 

Thank you for writing to us.

Regarding the Gedcom file, all gedcom files are exported in their entirety. I see that you have many trees on your family site. Is it possible that you sent them the incorrect tree.

Regarding the pop-up in Family Tree Builder, I think this is because you have an older version of Family Tree Builder installed on your computer. 

Can you please try to install the newest version from our site. You do not have to uninstall the version that you currently have, and you will not lose any of your information. This should fix the problem.  

Please let me know how this goes.

Best regards,

Esther / MyHeritage Team 

Esther Weinberg
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RE: GED File [2]
Joyce Wilson
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Hi again Esther,

I meant to ask you how do I enter an illegitemite

 child to a family'

Joyce

Joyce Wilson
Dunedin, New Zealand
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RE: GED File [2]
Joyce Wilson
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  Hi Esther,  Thank you for your help, problem now fixed but hope I dont lose ny Premium membership.

 

Kind Regards

Joyce  

 

 

Joyce Wilson
Dunedin, New Zealand
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