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Calender Alerts not showing All Relatives
Manish Verma
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hi, I have enabled getting Email alerts from Any relative under my site preferences Under point 2 - event Reminder , send calender alerts by Email selected and Family distance as - Any relative. Still the Newsletter/calender alerts which comes in Email, only shows near relatives not distant ones. Please advise. Manish.
Manish Verma
Delhi, India
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RE: Calender Alerts not showing All Relatives
Rhianna W
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Hi Manish,

I looked at your calendar alerts and I see:

Chandni Verma (born Patel) Related by marriage: 5 steps

This signifies to me that you are indeed receiving alerts for relatives other than close only.

Maybe a particular event you were expecting to see isn't there?  In this case, I would check that event to make sure it is in the proper format so that it will show up in the alerts.

I hope this information helps you.

Rhianna W
Tel Aviv, Israel
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RE: Calender Alerts not showing All Relatives [2]
Manish Verma
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Hi Jaiel,

Somehow, now I am getting calender alerts. Not sure why they were not coming earlier.

But now I have noticed that these alerts are not shown on my home page . There is a section for upcoming events on right hand side, and the event which you mentioned, it's not coming ther.

Manish

Manish Verma
Delhi, India
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4
RE: Calender Alerts not showing All Relatives [3]
Rhianna W
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The Upcoming Events is always for close family only.

Glad to hear you are now receiving calendar alerts.

Rhianna W
Tel Aviv, Israel
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5
RE: Calender Alerts not showing All Relatives [4]
Manish Verma
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Hi,

 

Can I change is behaviour of upcoming events to show all family members ?

Regards,

Manish

Manish Verma
Delhi, India
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6
RE: Calender Alerts not showing All Relatives [5]
Esther Weinberg
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Hi Manish, 

Thank you for writing.

We are sorry, but at this point in time Upcoming events on your site are only for closely related family members.

Best Regards,

Esther / MyHeritage Team  

Esther Weinberg
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