I've had to create this fake profile to post here, because I am no longer able to log into my account.
My email address contains a , which MyHeritage now considers an invalid character. It is not, as I'm getting, and always has, emails from MyHeritage just fine.
About a month ago I sent a support request, which has gone unanswered. I sent another one today, and decided to post here to see if that's a better venue for bugs.
We have an anti spam system in place that will not allow signing up/logging in with email addresses that contain words like "spam", "junk" or curse words. We do this as a precautionary measure to prevent spammers from polluting the system and protect our users privacy.
You can write to support directly through your inbox rather than using the contact form at MyHeritage.com. The mail will reach us then.
