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Different plan by myheritage.com and myheritage.com -verwandt.de
Richard MOTSCHAN
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I have now a second accound by myheritage.com because verwandt.de is now Myheritage. I don’t understand that I have in my new accound (old verwandt.de) basic plan (=free) expiration = unlimited, storage = 2000MB and famili tree = unlimited and by my myheritage accound premium plan (60EURO/year) expiration = 1 year, storage = 500MB and famili tree = 2500. Okay the smart matching is enhanced, priority support,… but I payed 60 EURO (I ask me why now) for that and for what is the premium plus plan now??? Why we (original myheritage) don’t have the timline widget? Best regards Richard MOTSCHAN
Richard MOTSCHAN
Chenôve 21300 France
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RE: Different plan by myheritage.com and myheritage.com -verwandt.de
Esther Weinberg
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Hi Richard, 

Thank you for writing to us.

You have one site that we created for you when we moved your tree over from Verwandt.de. That site is unlimited in time and space, since this is what we gave Verwandt users that moved to our site. 

I do see that under your account you have a site that you upgraded yourself. Please note that this means that you have access to the extra Premium features in Family Tree Builder, which you wouldn't get otherwise (if you were only a Verwandt user). 

Premium FTb features include Smart match merge, Smart Research, Priority support and more to come!

Best Regards,

Esther / MyHeritage Team  

Esther Weinberg
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RE: Different plan by myheritage.com and myheritage.com -verwandt.de [2]
Richard MOTSCHAN
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Hi Esther

But for the 60 EURO I have by myheritage -verwandt, all what I have now (premium myheritage) unlimited tree and 2000mb space.

And after one year if I don't want to keep my premium plan (don't want to pay) (downgrade) I have 250 person and 250mb limit not so for the myheritage-verwandt basic.

All plans basic, premium and primium plus plans have all what myheritage members have in the same plan, plus an extra.

 

Best regards 

 

Richard MOTSCHAN

 

Richard MOTSCHAN
Chenôve 21300 France
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4
RE: Different plan by myheritage.com and myheritage.com -verwandt.de
Richard Motschan
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Email [Wichtiges Update: MyHeritage.com übernimmt das Familiennetzwerk OSN (verwandt.de)]Zitat:

.....denn alle auf MyHeritage.com importierten verwandt.de-Stammbäume können ohne eine Begrenzung der Profile erweitert werden, außerdem bekommen Sie für Ihre Fotos einen kostenlosen Speicherplatz von 2 GB. Als verwandt.de-Nutzer hatten Sie ja kein Limit bei der Erstellung Ihres Stammbaumes und wir haben versprochen, dass das auch so bleibt.

....

Toll für alle verwandt.de Basis-Kunden (bin ich übrigens auch, aber ich habe im Januar schon mein upgrade bei myheritage gekauft).

Und die Myheritage Kunden gehen dabei leer aus????

Ich habe bei myheritage im Januar ein upgrade (60 EURO) gemacht, weil ich die 250 Personenlimite im Stammbaum überschritt. Ich frage mich jetzt weshalb???

 

Freundliche Grüsse 

 

Richard MOTSCHAN

Richard Motschan
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