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-Wrong tree- message
AJV
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Hi,

When guests enter my family tree site and then click on the Tree tab and then click on "About tree" (members click on "Manage tree"), all info is shown, but under the tree name, it says "Foute stamboom" ("Wrong family tree") with a green check mark. What does this mean? Thanks.

AJ 

AJV
Nederland
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2
RE: -Wrong tree- message
Esther Weinberg
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Hi AJ,

Under the Manage Trees section one tree will be listed as the 'default tree' with a green check mark next to it. 

If you have more than one tree, you can choose which one will be listed at the default, and will be set to open up as the tree that you see first under the Tree section.

Best Regards,

Esther / MyHeritage Team

Esther Weinberg
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3
RE: -Wrong tree- message [2]
AJV
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Hi Esther,

Hmm, that's strange. The "wrong tree" message is now gone. Wish I had made a screenshot. O, well. Thanks anyway.

In my settings (Settings -> Startpage -> tab Other) there are two trees mentioned:

One called: First tree - VISSCHER

One called: VISSCHER

I've tried them both and they look just the same. Is there a way to delete one of them from my settings? (As long as the names are not attached to just one tree). Thanks again.

AJ 

 

AJV
Nederland
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4
RE: -Wrong tree- message [3]
Esther Weinberg
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Hi AJ, 

Please see the following post in our FAQ regarding deleting an extra tree from your site:

How do I delete my family tree from my family site?

Best Regards,

Esther / MyHeritage Team  

 

Esther Weinberg
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5
RE: -Wrong tree- message [4]
AJV
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Hi Esther,

The problem is: I do see just one tree at Manage Trees, but I can choose two in the drop down list at the location mentioned above.

AJ

 

 

AJV
Nederland
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6
RE: -Wrong tree- message [5]
Leonardo B
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Hi AJ,

I see you only have one tree published from Family Tree Builder and it´s already set as default. Make sure you log off and then log back on to your account to make sure your screen is refreshed.

Thanks! 

 

  

Leonardo B
Rehovot
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7
RE: -Wrong tree- message [6]
AJV
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Hi Leonardo,

Starting from the main page, please click on the Settings tab, then click on the Homepage link and then on the Other tab. Then go to the "Family tree to display" list box. Now, in my case, I can see two tree names. I would like to delete one of them. How can I arrange that?

Whether I choose the first or the second tree, they both look the same. Forget the Manage Tree section. Everything is looking all right there. Thanks.

AJ

AJV
Nederland
- Reply
8
RE: -Wrong tree- message [7]
Leonardo B
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Hi AJ,

Please check your email. I will be replying to your question in there.

Thanks!

Leonardo B
Rehovot
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9
RE: -Wrong tree- message [8]
AJV
- Close
Hi Leonardo,

Ah, now I understand! I interpreted the two entries there as two different trees. But the first just explaines which tree is current. As I have only one tree, it confused me. Thanks very much.

AJ

AJV
Nederland
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