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Update individual info
member
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I have been trying to update info for individuals in my family tree, for which I am the webmaster.  I use Windows XP, uploaded a gedcom created in Personal Ancestry File to my site and every time I add new info and click save, I get an error, communication failed, click retry, which then takes me all the way back to the family tree tab.  I am trying to add birth and death info for a person who was born and died in the 1800's and it just won't work.  I have been trying for 2 days. 

I have the website in my trusted zone, ActiveX controls installed, etc etc.

If I can't get edits, additions and corrections done on the family tree from within the site, neither can any of my members, and I might just as well remove it and set up a different web site somewhere else.

 Another thing, when one of the members looked at a couple of the individuals in the family tree, it then showed that there were edits done to those individuals and there were not.  All she did was look.

 What is the problem, am I doing something wrong?

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RE: Update individual info
Rhianna W
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Hello,

I'm sorry you are having trouble. I took a look at your site together with the head programmer of the Immersive Family Tree and we can see that there is indeed a problem.

First, I've registered this problem as a bug and we are working to fix it now.

Second, I would be happy to enter the information you are having trouble with for you. At least that way, the data will be in the tree until we can get the problem taken care of. If you would prefer, you are welcome to send me an email to jaiel@myheritage.com.

I apologize for the inconvenience and appreciate your understanding.  

Cheers 

Rhianna W
Tel Aviv, Israel
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