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Gedcom won't upload.
Lenore856
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Deleted two of my trees, because they contained living persons. I intended to replace them with more current versions, but this was never successful. The gedcom wouldn't upload successfully. This seems to be a common problem, judging from other postings here. But I haven't seen a reply with the solution.

I am running Windows XP SP2. My gedcom is 545 KB and was created in Legacy Family Tree. When I first indicate that my tree was created in another genealogy program, I get the following cache error: Unable to update files in cache. Sun.plugin.cache.JarCacheVersionException: Number of attributes specified in 'cache_archive' doesn't match those in 'cache_version' After clicking on the "OK" I get a security warning as it tries to install the Aurigma image uploader: "The application's digital signature has an error. Do you want to run the application?"  I click "OK."  I then drag my gedcom into the requested area and click "Upload". The gedcom appears to upload successfully, and I click "OK" on the Image Uploader "upload complete" box.  Once again I get the Cache error: "Unable to update files in cache." When I click "OK," I am returned to the My Heritage Add family tree page, which is now displaying  the error message: "There was some problem with the uploaded file so unable to publish family tree."

I'd love to use this site, but can't do so if I am unable to upload my gedcoms.  Anybody have a solution?

 

Lenore856
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RE: Gedcom won't upload.
Peggy Hooper
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Frown    Same problem here. The only way I could upload was to import a gedcom into my heritage software and upload from ther, worked fine. Gedcom's from other programs are not working/
Peggy Hooper
California
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RE: Gedcom won't upload.
member
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The best option for updating a GEDCOM on the Family Site is to import it into the Family Tree Builder and publish the results to your Family Site. You can retrieve the Family Tree Builder from this page here.

To import, open FTB and go to the File menu and select Import GEDCOM.

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