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Can't get to see Family Tree of Matches
Deleted member
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I can see 6 smartmatches in one tree but when I try to enter their site it says I am not a member.

Useless info if you can't see their Family Tree or how to get direct access to their site etc.

 

Deleted member
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RE: Can't get to see Family Tree of Matches
Rhianna W
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Hi William, please refer to the sticky topic and the top of this message board. :)
Rhianna W
Tel Aviv, Israel
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3
RE: Can't get to see Family Tree of Matches
Philip Larkin
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William,

There should be a link on the page that allows you to contact the owner of the website to request membership to that tree...I know that has worked for me in the past when I have several matches in someone elses tree.  The worst thing that can happen is that they deny you access...defeats both of your purposes in my mind.

:)

Good luck

phil

Philip Larkin
Columbus, OH
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4
RE: Can't get to see Family Tree of Matches [2]
member
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Hi William and Patrick,

Patrick is correct. Look for the Contact Webmaster link located just above the list of your matches.

The reason why you cannot access certain websites is because they have been set to Private and only allow invited members to access the site.

The best way to approach these people is to write them a personal note and let them know you found a match in their tree. Keep in mind that people are sensitive to privacy and it helps a lot if you have some information to offer them or an interesting story to tell.

 

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5
RE: Can't get to see Family Tree of Matches [3]
Deleted member
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How can I change my website to Public?  Do you know?

Deleted member
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6
RE: Can't get to see Family Tree of Matches [4]
Rhianna W
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Go to the Administration > Privacy page on your family site.

You'll see three options, Private, Mixed and Public. Change the site to Public and Save changes. 

Rhianna W
Tel Aviv, Israel
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