I'm mailing with your support team from 6.1.2010 and I'm glad that your team, had listen my issues about special czech letters in searching in Genealogy center.
[Ticket#2010010510000602] Czech letters in search [Czech] [P11]
Now can Czech a Slovak users use their native language to search letters ĚŠČŘŽŇŤ for imagination, NOT :))
Still it didn't find me or anyone else who is starting with these letters. For example I and half of my family not exist :((((
I try just now to search my name without diacritic: stanislav rabek and ..... I'm not. With diacritic ... I'm not.
Thank you for writing to us, and I apologize for the delay.
We fixed the bug with the accents, and you can now find all names with/without accents in the Genealogy center.
However, we do still have restrictions in place to not show any living individuals in the Person search in the genealogy center. This is why you cannot find those people from your tree, as they are living.
So first contact with your team, about not working search in Czech language was 6.1.2010. Now we have 19.3. and czech search is still not working.
What we have to do, we means czech and slovak users. I'm starting be really angry, cause, since I both your premium account, I not able to use it. I'm paying for something that doesnt work properly. 1/10 our my money is gone, and I'm still not able to find anyone with my name ....
So it will be another month or what? Or should I write some email, to managment, about it, I don't know....
I brought this bug to the attention of our development team once again, and I hope that it we will be able to take care of it as soon as possible. Each bug is prioritized according to different parameters, and this determines the order in which the bugs are taken care of. Other than that, we also devote most of our time to developing new features.