Hi, I don´t know what I have done but suddenly I can see in my family tree (on-line, I don´t use family tree builder) only me, my parents, their siblings and grandparents, but the ancestors of my grandparents are not visible (the "green leaf" is missing).
As well as on the left side, at the list of names, only a few names are seen (it is written, e.g. 80 persons of 600) - where is the rest, that 520 names? What do I have to do to let them appear? Thanks a lot for your help. Andrea
Your information is there. It hasn't been lost.
If you use the People page ot search the missing persons you will be able to use "show in tree" to reach them.
The problem is a temporary issue with the online tree display. We're working on fixing it right now.
Sorry for the inconvenience.