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Mac OS 10.6 error
Donald Falkenburg
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The site wants me to download a new version of Java, but the download page points to an old download not applicable for Snow Leopard (OS10.6)  I cannot get past this point in searches.  Is the site compatible with Mac OS 10.6?

 

Donald Falkenburg
San Jose, CA
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RE: Mac OS 10.6 error
Noam
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The Genealogy Research page will only work with Internet Explorer.

The rest of the site is compatible with Safari.

Regards,

Noam \ MyHeritage Team 

Noam
Israel
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3
RE: Mac OS 10.6 error [2]
Tomas Bertmark
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Now Really  - I think it is time for you to address this Safari Issue......It has been a year for gods sake,.,,,

 

Regards

 

Tomas 

Tomas Bertmark
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4
RE: Mac OS 10.6 error [3]
Noam
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Hi Tomas,

 

which feature exactly are you reffering to, when you say Safari is not supported?

 

Thanks

 

Noam 

Noam
Israel
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5
RE: Mac OS 10.6 error [4]
Andreas Schwab
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I am using  Mac OS 10.6.8 with Java 13.5.0

 

Go to page

http://www.myheritage.com/research

enter a name and then click on Search

A window appears with:

MyHeritage.com Research requires the Java plug-in from Sun Microsystems, inc.

Java is available on your computer, but its version is outdated and cannot be used.

Click OK below to be taken to the Sun site to install the most recent version of Java.

This is required just once, and only takes a few minutes.

After installing Java, return to MyHeritage.com and run your search again. 

Clicking "OK' on that window gives:

http://support.apple.com/downloads/Java_2_SE_5_0_Release_1 

Java 2 Platform Standard Edition (J2SE) 5.0 Release 1 provides support for J2SE 5.0 on Mac OS X 10.4. 

This error occurs with Safari. Firefox works fine. 

 

Andreas Schwab
Baconsfield
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6
RE: Mac OS 10.6 error [5]
Noam
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Thank you.

 

As I mentioned in the post above, the online Research does not work with all browsers. It is a known issue which will be address when we will perform the next update to the Search engine.

 

This update will include many new features and will provide a lot more functionality.

 

Thank you for your patience.

 

Noam. 

Noam
Israel
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