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Word limit on Facts - when published to website?
Christopher Davis
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Hi,

 When I publish from Family Tree Builder to my family website - a number of the 'Facts' are not displayed in full - they are chopped off.  Is this a limitation of the website? Is the only way to avoid this by separating 1 fact into several facts?

Christopher Davis
Australia
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RE: Word limit on Facts - when published to website?
member
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I have the same problem.  Very annoying!
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3
RE: Word limit on Facts - when published to website? [2]
Rhianna W
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There is an issue which limits the number of characters in a fact to 250. There is a fix for this problem in place as we speak. It should be released in the very near future.

 

Rhianna W
Tel Aviv, Israel
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4
RE: Word limit on Facts - when published to website? [3]
Christopher Davis
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Rhianna W wrote:

There is an issue which limits the number of characters in a fact to 250. There is a fix for this problem in place as we speak. It should be released in the very near future.

 

Will it auto update when the fix is released? ...or we have to do something?

"Very near future" - are we talking in the next week?

Christopher Davis
Australia
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5
RE: Word limit on Facts - when published to website? [4]
Rhianna W
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Forgive my vague answer of "near future". The team was still unsure of priority for the fix and so were unable to give me a definitive answer at the time. I spoke with them now and the priority is to have the fix in place this week as long as no other more important issues arise.

Once the fix is in place you will want to republish your family tree in order for it to take effect.

As a general rule of thumb, if a fix is released that affects your family tree it will always be necessary to republish the tree for the fix to take effect.

 

Rhianna W
Tel Aviv, Israel
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6
RE: Word limit on Facts - when published to website? [5]
Christopher Davis
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Rhianna W wrote:

Forgive my vague answer of "near future". The team was still unsure of priority for the fix and so were unable to give me a definitive answer at the time. I spoke with them now and the priority is to have the fix in place this week as long as no other more important issues arise.

Once the fix is in place you will want to republish your family tree in order for it to take effect.

As a general rule of thumb, if a fix is released that affects your family tree it will always be necessary to republish the tree for the fix to take effect.

 

Any update on this - I notice it still isn't fixed...??
Christopher Davis
Australia
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7
RE: Word limit on Facts - when published to website? [5]
Christopher Davis
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Rhianna W wrote:

Thanks very much.  Look forward to the fix!

Forgive my vague answer of "near future". The team was still unsure of priority for the fix and so were unable to give me a definitive answer at the time. I spoke with them now and the priority is to have the fix in place this week as long as no other more important issues arise.

Once the fix is in place you will want to republish your family tree in order for it to take effect.

As a general rule of thumb, if a fix is released that affects your family tree it will always be necessary to republish the tree for the fix to take effect.

 

Christopher Davis
Australia
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