FTB 4.0 Custom Installation - Forums

Hi,

While Installing FTB 4.0, I am selecting custom install instead of standard install. I only select FTb and de-select FTb screen saver and FTb toolbar.

Still while installing, it tries to install screen saver and toolbar.

Is it a known problem or am I missing something here ?

Cheers,

Manish.

:	Delhi, India
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RE: FTB 4.0 Custom Installation

Hi Manish,

Thank you for writing to us.

I am writing to you at your email address regarding your question.

Best Regards,

Esther / MyHeritage Team


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RE: FTB 4.0 Custom Installation [2]

Thanks for your reply.

I know how to remove my heritage toolbar from IE/Firefox.

My question is that when I am choosing NOT to install toolbar and screensaver while doing custom installation , why is it trying to install them

Hope I am making myself clear.

Manish/

:	Delhi, India
:

RE: FTB 4.0 Custom Installation [3]

Hi Manish,

It is possible that the you have the toolbar on your computer from a past installation.

I have written to you at your mail regarding removing it from your computer.

Best Regards,

Esther / MyHeritage Team


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RE: FTB 4.0 Custom Installation [4]

Hi,

No I have double checked. the tool bar and screen saver were not installed previously.

For testing I tried it on a fresh Xp Pc also . still same result.

Manish

:	Delhi, India
:

RE: FTB 4.0 Custom Installation [5]

Hi Manish,

Firstly, regarding the screen saver, there is no option to install Family Tree Builder without it. You can turn it off in Family Tree Builder by going into Family Tree Builder, and into Options > Screen Saver. There you will have the option to turn it off.

Regarding the toolbar, can you please send me a screenshot of it installing even after you unclick the option?

Best Regards,

Esther / MyHeritage Team


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