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no access to old email address and forgot password
Melissa Bentley
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I have not got access to my old email and I forgot the password. I need to know how I can regain acess to my myheritage account since the password can't be e-mailed to me.
Melissa Bentley
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RE: no access to old email address and forgot password
Esther Weinberg
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Hi Melissa,

Thank you for writing to us. 

I can manually change your email address for you, if you answer some security questions. 

Please write to me at esther@myheritage.com with the request. 

Best Regards, 

Esther / MyHeritage Team 

Esther Weinberg
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RE: no access to old email address and forgot password [2]
Олег Авдеев
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Hello Esther! My sister has the same problem, she does not have access to her old email. Is there any chance she can regain access to the website? Thank you!
Олег Авдеев
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