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no access to old email address and forgot password

Melissa Bentley

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I have not got access to my old email and I forgot the password. I need to know how I can regain acess to my myheritage account since the password can't be e-mailed to me.

Melissa Bentley


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RE: no access to old email address and forgot password

Esther Weinberg

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Hi Melissa,

Thank you for writing to us.

I can manually change your email address for you, if you answer some security questions.

Please write to me at esther@myheritage.com with the request.

Best Regards,

Esther / MyHeritage Team

Esther Weinberg


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