While publishing site Error- Invalid request - (badly formulated request : 101)

Forums

Family Tree Builder

MANISH

Hi,

I have modified some facts in my family tree and trying to publish it. I am getting following error

10 NOV 2009 09:39:34 GMT 5.5: Error: Invalid request - (badly formulated request : 101)

10 NOV 2009 09:39:34 GMT 5.5: Error: Invalid request

I have uninstalled FTB and installed it again , restore my project from backup (done this twice) but still same error.

Pls help

MANISH

:	Delhi, India
:

RE: While publishing site Error- Invalid request - (badly formulated request : 101)

Noam

Hi,

Go to the Publishing > Publishing settings menu,

and click on 'Sign in as a different user'

type you login details.

now go back to the Publishing Settings menu,

Remove all publishing requests,

and add a new publishing request.

If you are still not able to publish,

Please generate the publishing logs:

1) Open FTB

2) In the Help menu, go to About Family Tree Builder

3) In the window that opens, right-click the MyHeritage logo at the top

4) In the menu, select “Start logs”.

5) Close FTB

6) Open FTB again and try to publish.

7) In the Help menu, go to About Family Tree Builder

8) In the window that opens, right-click the MyHeritage logo at the top

9) In the menu, select “Send logs”.

10) A Windows folder opens, highlighting a file called “Send_logs_to_support.zip”

11) Send this file as an attachment to an email.1) Open FTB

2) In the Help menu, go to About Family Tree Builder

3) In the window that opens, right-click the MyHeritage logo at the top

4) In the menu, select “Start logs”.

5) Close FTB

6) Open FTB again and do the operation that is problematic.

7) In the Help menu, go to About Family Tree Builder

8) In the window that opens, right-click the MyHeritage logo at the top

9) In the menu, select “Send logs”.

10) A Windows folder opens, highlighting a file called “Send_logs_to_support.zip”

11) Send this file to noam at myheritage dot com

Regards,

Noam \ MyHeritage Team.

Noam

:	Israel
:

RE: While publishing site Error- Invalid request - (badly formulated request : 101) [2]

MANISH

Logs sent as requested.

Tried changing userid/password in publishing settings also. No luck

MANISH

:	Delhi, India
:

RE: While publishing site Error- Invalid request - (badly formulated request : 101) [3]

Noam

Thanks,

I will take a look and get back to you.

Noam

:	Israel
:

RE: While publishing site Error- Invalid request - (badly formulated request : 101) [4]

MANISH

Hi Noam, I managed to fix the problem. It seems this problem started to happen when I changed my login password. After changing it, when I log into FTB and try to publish site, it throws bad password error. I then go to publishing setting - Advanced setting and use another email id password option. After that I am getting invalid request error. I fixed this problem by doing following steps :-

I removed all folders of FTB from my pc.
Changed my website password to the old one (I one I used in October)
Installed FTB 4.0
Restored project from October backup
Did the changes in the family tree ?
Published it successfully.

It seems backup of project (zip file) contains password reference somewhere. Now how can I change my login password again , and not run into this problem again. Also, after getting all this problem with FTB, I am thinking to switch to Web version of family tree. Is there any tool available to do that ? on your forum , only way mentioned is to import a gedcom file. But that does not imports photos I guess. And I have around 100 photos, which I have to again upload / tag. please suggest what will be the best method to do it. Cheers, Manish.

MANISH

:	Delhi, India
:

RE: While publishing site Error- Invalid request - (badly formulated request : 101) [5]

Noam

Hi Manish,

You can change your password online,

then open Family Tree Builder and change the password in two places:

The Publishing > Publishing Settings > Sign in as a new user menu

The Publishing > Publishing Settings > Advanced Publishing menu

You can import a GEDCOM file of your tree to the site, then delete the FTB tree from the Family Site. Choose not to delete the photos. Now all you have to do is tag the photos to the new tree.

But I recommend to wait a couple of months. We are now working on a new version of FTB, where the tree will be editable online.

Regards,

Noam \ MyHeritage Team

Noam

:	Israel
:

RE: While publishing site Error- Invalid request - (badly formulated request : 101) [6]

MANISH

Thanks for your quick response.

I will wait for the new version of FTB then.

Regards,

Manish.

MANISH

:	Delhi, India
:

Support

Forums

While publishing site Error- Invalid request - (badly formulated request : 101)